BBB Business Review

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BBB Accredited Business since

Chem Dry Select

Phone: (780) 460-2810 111 Chisolm Cres, St. Albert, AB T8N 5A5 http://www.select.chemdry.ca


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Carpet and Upholstery Cleaning Specialists
Drier - Cleaner - Healthier
Most Carpets Dry in 1-2 hours with virtually no dirt attracting residues.
Guaranteed & Insured - Serving Edmonton area for over 23 years


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Chem Dry Select meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Chem Dry Select include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Chem Dry Select
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 20, 1996 Business started: 05/01/1994 Business started locally: 05/01/1994
Business Management
Lisa Smith, Owner
Contact Information
Principal: Lisa Smith, Owner
Business Category

Carpet & Rug Cleaners Furniture Cleaning Odor Neutralizer Upholstery & Carpet Cleaning

Refund and Exchange Policy
Will reclean, free of charge, any area that they have cleaned and you are not completely satisfied with.
Products & Services

Carpet and Upholstery Cleaning & Protecting
Proven Pet Urine Treatments
Area Rug Cleaning
Specialty Spot Removal
Guaranteed & Insured

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.