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BBB Accredited Business since

Recreation World

Phone: (780) 437-6466 Fax: (780) 436-6438 View Additional Phone Numbers 6829 104 St, Edmonton, AB T6H 2L5 http://www.rec-world.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Recreation World Home & Billiard is an Alberta based family owned business for more than 50 years. This business states they offer only the finest north American made brand pool tables, games tables and furniture. If you can imagine it they can deliver it!

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Recreation World meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Recreation World
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 07, 1972 Business started: 01/01/1961 Business started locally: 01/01/1961
Business Management
Jay MacDougall, Secretary/Treasurer/Gener James MacGregor, President
Contact Information
Principal: Jay MacDougall, Secretary/Treasurer/Gener
Business Category

Billiard Equipment & Supplies Darts & Dart Boards Games & Supplies Stools Table Tennis Equipment Internet Shopping Shuffleboards

Refund and Exchange Policy
Our refund policy is exchange only.
Service Area
We deliver and install within Alberta
Alternate Business Names
Craftsman Recreation Ltd Recreation World Home & Billiard
Products & Services

This business states they service all makes and sizes of tables. They also state they move them, set them up, refurbish and recover them. Their billiard technicians are professionally trained so no job is too small or large.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.