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Find a Location

Windsor Ford has 1 locations, listed below.

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    Business ProfileforWindsor Ford

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 13/10/1977

    Years in Business: 78

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    10001 139 ave, GRANDE PRAIRIE, AB T8X 0V3
    BBB File Opened:
    8/9/1977
    Years in Business:
    78
    Business Started:
    1/1/1946
    Accredited Since:
    13/10/1977
    Number of Employees:
    82
    Alternate Business Name
    • Speedy Collision/Grande Prairie - Windsor Auto Body
    • Windsor Motors (1975) Ltd
    Business Management
    • Charles Longmate, Dealer Principal
    Contact Information

    Principal

    • Charles Longmate, Dealer Principal

    Customer Contact

    • Charles Longmate, Dealer Principal
    Additional Contact Information

    Fax Numbers

    • (780) 538-0067
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    27/07/2021

    Complaint Type:
    Product Issues
    Status:
    Answered
    ******* had my brand new truck for 3 days to install some parts I could have done myself in a day in my garage because no one communicated my appointment to the service department. The wheels I ordered did not fit and when they were installed the tire guys ignored the fact that they were rubbing on the fender and drove it out of the bay anyways wrecking my mudflap and breaking a bracket, ******* will not acknowledge this or replace the broken part. They will also not offer me a refund or any sort of exchange on said wheels. No return policy (or lack thereof) was communicated to me when I purchased them. If I had known that was how it was going to be I would have ordered the wheels from someone else. I have spoken with the salesman *** who I bought the truck through, ****** the person who ordered the parts, ****** the manager (he's completely useless) and emailed their cus***er service account. So basically I've paid almost 60k for a vehicle with wheels I can't use and a broken mudflap.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Canada's Northern Capital Regions and Quebec

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