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          West Edmonton Mall Toyota has 1 locations, listed below.

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            Business ProfileWest Edmonton Mall Toyota

            New Car Dealers

            Contact Information

            1950-8882 170 St

            Edmonton, AB T5T 3J7

            Visit Website
            Email this Business
            (780) 420-1111

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company states they offer automotive services.

            Business Details

            Location of This Business
            1950-8882 170 St, Edmonton, AB T5T 3J7
            Email this Business
            BBB File Opened:
            8/5/1998
            Years in Business:
            26
            Business Started:
            18/2/1998
            Business Incorporated:
            18/2/1998
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of B301301 for this business, issued by Edmonton: Alberta Motor Vehicle Industry Council (AMVIC)

            These agencies may include:

            Edmonton: Alberta Motor Vehicle Industry Council (AMVIC)

            303-9945 50 St

            Edmonton AB T6A 0L4

            780-4661140

            http://www.amvic.org

            Number of Employees:
            240
            Alternate Business Name
            • Pro Truck Accessories and Performance
            Business Management
            • David Friesen, General Manager
            Contact Information

            Principal

            • David Friesen, General Manager

            Customer Contact

            • David Friesen, General Manager
            Additional Contact Information

            Fax Numbers

            • (780) 486-9014
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/09/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            On 08/26/21 my toyota camry stopped driving and towed to mayfield toyota where I bought the car in2017.after few hours testing All testing indiact throtte body at fault needs replacement.because i told them the transmission is the problem they told me the transmission fluid is thirty I agreed to replace it and they sad we cleaned the throttle body the car was fine to drive because of this I don’t replace the throttle body and the advisor told me she is on same page with me.on sep 07/2021 may car stoped driving I towed my car to mayfield toyota and they sad throttle body has to be replaced I agree d. I received a call from mayfield toyota we replaced the throttle body but the bad news is your transmission is went it has to be replaced and I went to mayfield toyota and I assked how it be all along told them transmission is the problem now im on hook for over 1000 dollars bill and I am not able to drive the car home .mayfield toyota should know all there car inside and out.
            Read More

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Vitali V

            03/04/2022

            I was at Toyota ****************** on April 1 2022, I was doing an oil change on my 4runner. Once I arrived at home my driveway was covered in engine oil, I called Toyota to tell them about my issue and I was transferred to one of the service advisors and we came to an agreement, that I will pay for towing and will be refunded by Toyota after. I got my vehicle towed to Toyota at about 4Pm same day. Next day my vehicle was parked at Toyota for half of the day so I called to see if the issue is resolved somehow, I was transferred to *****************************, I explained to ***** that the vehicle arrived last night and wanted to know what the verdict was. ***** became aggressive and told me the vehicle arrived 15 minutes ago at 1 pm, I Once again tried to explain that it was there for almost two days now. ***** showed me what terrible service I am receiving from Toyota and how a customer is treated when someone screws up on an oil change and doesn't tighten the plug. The fee they reimburse me was 117$. Tow truck minimum fee is $140 for AWD vehicle plus Km/$. Very disappointed with the service I received and the two days that were ruined because of an oil change. No compensation, Terrible attitude from *****************************, Below minimum fee reimbursement.

            West Edmonton Mall Toyota Response

            06/04/2022

            We will contact customer directly to try and resolve issue.
            Read 2 More Customer Reviews

            Local BBB

            BBB Canada's Northern Capital Regions and Quebec

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