This business is not BBB accredited.

Craftsman Collision Ltd

Additional Locations

Phone: (780) 453-6789 Fax: (780) 453-6780 11205 156 Street, Edmonton, AB T5M 1Y2 http://www.craftsmancollision.com/ab


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Description

Craftsman Collision states they specializes in collision repair and painting.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Craftsman Collision Ltd include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Craftsman Collision Ltd
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 11, 2012 Business started: 08/31/2008 Business started locally: 08/31/2008 Business incorporated 01/21/2009 in
Business Management
Terry Richter, Manager Mrs. Stacey Cook, Marketing Manager
Contact Information
Principal: Terry Richter, Manager
Business Category

Auto Body Repair & Painting Auto Repair & Service Auto Repair - Windshield, Glass Shops Auto Services

Hours of Operation
Monday through Saturday: 8:00am - 5:30pm
Refund and Exchange Policy
Craftsman Collision states that all repairs will be completed to acceptable industry standards. They also states this guarantee protects against defective workmanship or materials. Coverage for damage caused by or resulting from unreasonable use, maintenance or care of the vehicle is excluded.

Craftsman Collision states the guarantee is valid for the current registered owner only, is not transferable and is limited to:
The life of the vehicle on body and paint repairs. Such period of time as specified by the parts supplier.
Alternate Business Names
Craftsman Ventures
Additional Information

This company states that they guarantee that all repairs will be completed to acceptable industry standards. This guarantee protects against defective workmanship or materials. Coverage for damage caused by or resulting from unreasonable use, maintenance or care of the vehicle is excluded The guarantee is valid for the current registered owner only, is not transferable. It is limited to the life of the vehicle on body and paint repair, as well as the period of time as specified by the parts supplier. Monday through Saturday: 8:00am - 5:30pm

Products & Services

This company states that you can Earn 1 AIR MILES reward mile for every $15 (excluding taxes) spent on the total cost of auto body repair & services, inc. insurance claims. More details at craftsmancollision.com.


Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    11205 156 Street

    Edmonton, AB T5M 1Y2

  • THIS LOCATION IS NOT BBB ACCREDITED

    810 W 1 Street

    North Vancouver, BC V7P 1A1

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Craftsman Collision Ltd
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)