BBB Business Review

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BBB Accredited Business since

Alberta Appliance Service

Phone: (780) 482-4187 View Additional Phone Numbers 11918 129 Ave NW, Edmonton, AB T5E 0N3 View Additional Email Addresses ! There is an alert on Alberta Appliance Service !

BBB Business Reviews may not be reproduced for sales or promotional purposes.


In-home servicing of all major appliances.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Alberta Appliance Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Alberta Appliance Service
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 02, 2005 Business started: 01/01/2000 in AB Business started locally: 01/01/2000
Type of Entity

Private Limited Company by Shares (LTD)

Business Management
Michel Vo, Director Ms. Jane Phung, Office Administrator
Contact Information
Principal: Michel Vo, Director
Business Category

Appliances - Major - Dealers

Products & Services

Alberta Appliance Service sells the following brand(s): Blomberg, Cavavin, Faber, Fisher & Paykel, DCS, Frigidaire, Electrolux, GE , Samsung, Whirlpool, Maytag, Kitchenaid

Alberta Appliance Service offers the following product(s): Washer/Dryer Refrigerator Freezer Dishwasher Range

Method(s) of Payment
Cash, Debit, MasterCard, Visa 
Refund and Exchange Policy
6 month warranty 

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.