Naming Names: May 2014

"Naming Names" is a monthly release of the BBB's complaint handling activities for the previous month.
June 02, 2014

The Naughty List calls companies out by name for not answering consumer complaints during the previous month. Naming Names is all about ethics and accountability. The Better Business Bureau seeks to advance marketplace trust by holding both BBB Accredited and non-accredited businesses accountable for their actions.

North Idaho
K & R Distributors / Kirby (Lewiston)
Pool Motors North (Hayden)

Southeast Montana
Big Country Auto (Billings)
FSLLB (Billings)
Howard Johnson - Billings (Billings)
Jim's Auto Repair (Billings)
Ray's Custom Exteriors (Billings)

Central Montana
IAM Information Publishing (Bozeman)

Southeast Washington
Pen Friends Correspondence Club (Chelan)
NW Behavioral Modification Clinic (Yakima)
AshThePainter Studios (Yakima)

Greater Spokane Region
Cliff's Quality Auto
Liberty Motel
Lifespeed Technologies
McKenna's Plumbing
Mica Peak Management
Coffey Construction Inc

Central Washington
El Charrito
Gotcha Covered
Metro Screen Printing
Senske Lawn and Tree Care Inc.



Our BBB offers customers the chance to write reviews about companies they’ve worked with. These are a few kind words we’ve seen about Accredited Businesses in the past month.

Kerri’d Away Massage Clinic (Spokane Valley, Wash.)
“***** is a very personable Massage Therapist! She has an awesome work ethic, and gives a 120% to her clients! I would recommend her to anyone looking for a great and reliable Therapist who puts her clients first!” - Sonya B.

A River City Plumbing Service, LLC (Post Falls, Idaho)
“They were on time and prompt. Diagnosed the problem quickly and am very satisfied with the work done! Would hire them again and suggest them to friends and family.” - Kevin P.

Epic Exteriors (Helena, Mont.)
“Epic Exteriors gave us a competitive bid and completed the work on time. Very professional, timely and good workmanship. Will be using ***** for additional work at our home.” - Carrie M.

Center for Teacher Effectiveness (Hayden Lake, Idaho)
“CTE and Time to Teach is an extremely professional and effective company to deal with. Teaching ability is superb and business applications are extraordinary. I learned much about education applications and teaching techniques during this course. I feel competent to pursue my own business after the strategies learned in this course. I received much support from the directors during and after the seminar.” - Judee S.

Joshua E. Cadwell, DDS, PLLC (Richland, Wash.)
“Cadwell Dental is a top notch organization. Doctor ********’s skill is second to none in the Tri-City area and his staff is extremely professional and exceptionally knowledgeable.” - Jeff B.