What is Naming Names about? Ethics and accountability. The Better Business Bureau seeks to advance marketplace trust by holding both BBB Accredited and non-accredited businesses accountable for their actions. Naming Names calls companies out by name for not answering consumer complaints during the previous month.
Our BBB offers customers the chance to write reviews about companies they’ve worked with. These are a few kind words we’ve seen about Accredited Businesses in the past month.
Berry Built & Design, Inc. (Spokane Valley, WA)
Chipman & Taylor Chevrolet-Oldsmobile Co. (Pullman, WA)
Be Timeshare Free (Livingston, MT)
|New BBB Accredited Businesses
Welcome to our new BBB Accredited Businesses that joined in February:
Accreditation Spotlight: BBB Benefit Breakdown
The BBB Customer Review Button is a tool to drive feedback and interaction from your customers. This button can easily be added to your website and direct visitors to write a customer review on your BBB Business Review.
Below are step-by-step instructions on how to install the Customer Review Button on your website!
Why are BBB's Customer Reviews Better?
BBB Customer Reviews are free and must be from a person who has had an interaction with your business. They cannot be done anonymously, and you are notified 24 hours prior to them going live so that you may respond or alert BBB that the review was not posted by a customer of yours.
If you have questions or need assistance, contact your Accredited Business department at 800-248-2356.
Trade Show Season is here… Are you ready?
BBB hosted a booth at the Spokane Home & Yard Show this past month, and we were amazed at the beautiful landscape and product displays we saw. We were also overjoyed to see BBB Accredited Businesses proudly displaying their accreditation status for all to see!
Why is BBB Accreditation important at trade shows?
Differentiation! At a show with 50-100 similar businesses, what sets you apart? Making your booth interactive and fun is the first step, but also showing potential customers you set your company to higher standards is imperative.
Why does BBB have booths at trade shows?
We want to show off BBB Accredited Businesses like you! We educate consumers to make smart buying decisions, like researching companies before they buy. We encourage trade show attendees to look up companies with us on the spot to see their ratings, BBB Accreditation status, etc. We remind them that BBB Accredited Businesses have high standards and will proudly prove it.
BBB has also been spotted at the Coeur d’Alene Chamber Business After Hours show and Yakima Chamber Business Expo. We’ll see you in Missoula in April!
If you neeed a new certificate or BBB logo for your trade show booth, call us at 800-248-2356.
Naming Names summarizes our region’s complaints for the previous month. Businesses that are called out have either failed to answer consumer complaints filed with the BBB, or they have received a high volume of complaints. We encourage ethical business standards and hold both accredited and non-accredited businesses accountable.
If any Accredited Business does not comply with our standards, the BBB suspends Accreditation and sends their status to the Board of Directors for review. Corrections and clarifications to previous Naming Names are welcome. Please send any questions or comments to email@example.com.