BBB Western PA warns about deceptive mailings that are being sent to consumers in the form of a postcard. The postcard claims that a package could not be delivered to you and states, “Sorry we missed you!!!”
The postcard is from:
Express Package Delivery (EPD)
P.O. Box 131690
Tyler TX 75713-1690
Phone: 888.472.5335 or 903.839.1500
The postcard instructs you to “Call to schedule pickup”. After calling the number, consumers are asked for the twelve-digit pickup number and then told that they have a free vacation package. Consumers are then asked for a credit card number to pay for a “…nominal delivery fee,” which must be paid in advance. CONSIDER THIS ACTIVITY TO BE A RED FLAG.
On calling the number, the consumer is specifically:
· asked for 12 digit pickup number on card
· asked for credit card number to pay for a “nominal” delivery fee which must be paid in advance
· consumers state EPD is using deceptive marketing tactics, since there was no attempted delivery
· EPD has the BBB's lowest rating.
This is a questionable selling tactic to attempt to sell vacation certificates and to gain access to credit card information.