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In Eastern Washington, North Idaho and Montana
HAPPY THANKSGIVING and SAFE TRAVELING & SHOPPING TIPS FOR BLACK FRIDAY AND CYBER MONDAY FROM YOUR REGIONAL BBB
November 22, 2010

BBB HOLIDAY TIPS YOU CAN TRUST:

HAPPY THANKSGIVING and SAFE TRAVELING & SHOPPING TIPS FOR BLACK FRIDAY AND CYBER MONDAY FROM YOUR REGIONAL BBB!

Traveling for Thanksgiving? What to Prepare For

Traveling for Thanksgiving this year will be more hectic than in previous years. If you're flying, you're probably already well aware of the increasing airline prices. Also, according to the Air Transport Association, flights this year will be packed to 90% of capacity, which will not only create tight seating and limited overhead bin space but also a larger than usual security check line. So, if you're traveling by plane make sure you arrive to the airport with much time in advance.

More here: http://www.bbb.org/us/post/traveling-for-thanksgiving-what-to-prepare-for-7911

Five Tips for Staying Safe on the Roads over the Holidays

http://spokane.bbb.org/article/five-tips-for-staying-safe-on-the-roads-over-the-holidays-23419

BBB BRICK AND MORTAR SHOPPING TIPS

Smart shoppers try to snap up bargains without overspending. Last year, shoppers planned to spend about $699 on average over the holidays, but actually spent closer to $811, or 16 percent more than planned, according to Consumer Reports.

The Better Business Bureau (BBB) advises consumers to arm themselves with a budget and knowledge about the items they plan to buy before hitting the stores. Setting limits can help you avoid a deluge of post-holiday bills. The temptation to spend can be strong this time of year, especially with some retailers pushing deferred billing or zero-percent financing for gifts, but consumers need to stick to budgets so they don’t find themselves overwhelmed by debt next year.

*PRICE COMPARE. Shoppers should be wary of exaggerated claims of discounts, whether shopping online, in a mall or at a free-standing store. Be sure to shop around to compare prices, matching descriptions or model numbers of items you want to buy.

*KEEP RECEIPTS. When buying gifts, it’s important to obtain and keep receipts for all purchases, in case the recipient needs to return an item. Many stores will provide gift receipts upon request, which allow returns but don’t show the recipient how much you paid for an item.

*KNOW RETURN/REFUND POLICIES. Be sure to check a store’s return and refund policy before you make a purchase. Although some stores relax their return policies during the holiday season, others may require that returns be made within a few days of purchase. Some only allow returns if a product is defective while others may give store credit instead of cash refunds.

BBB ONLINE SHOPPING TIPS

While online shopping can be a way to avoid crowded stores, shoppers need to be careful of the sites they patronize. When shopping online, be sure to:

  • Check the site’s security settings and read the company’s policy on sharing information with other sites. If the site is secure, its address should start with https://. You also may see a picture of a small closed lock in the lower right corner of the screen.
  • Know the company’s refund and return policies before ordering. Are there restocking fees? Do you have to pay shipping costs on returns?
  • Do not rely on pictures of a product on a website. Read the description and check model numbers, if applicable.
  • Be cautious of free or very-low-price offers. Often, free offers are followed by an open-ended enrollment in a program that automatically bills your credit card account every month. Before ordering anything online, make sure you click on and read all terms and conditions.
  • Pay with a credit card whenever possible. That way, you can challenge the charge in the event of a dispute.
  • Obtain a tracking number for shipments. If you need the product before the holidays, find out when the seller intends to ship it and if possible, how it will be shipped. Watch for Fake FedEx, UPS, USPS Delivery Verification/Cancellation Notices in INBOX. Read more about this here: http://spokane.bbb.org/article/fake-delivery-notification/cancellation-emails-a-top-ten-holiday-scam-14106

PURCHASING SAFE TOYS

Toy safety also has become a concern for many parents. Make sure any toys you buy are appropriate for the age of the child. If possible, inspect toys carefully to look for sharp edges that may cut, moving parts that can pinch or small, removable pieces that can be a choking hazard. Toy chests should have air holes, and fabric products should be flame-resistant. Check for a UL (Underwriters Laboratories) seal on electric toys.

Research any company carefully before doing business with it. Check out BBB Reliability Reports online at
www.bbb.org or by calling 509-455-4200 or 800-356-1007.