Processing Rebates From Home Scam: Process-At-Home of Massillon, Ohio

June 26, 2008

June 26, 2008 – Canton, Ohio – The Better Business Bureau has been receiving complaints from consumers against a company called Process-At-Home, aka:




Consumers are receiving emails or replying to online ads to work from home processing rebates for numerous companies. The company asks those interested to pay a $197.00 fee, which the company states is for seven weeks of training and access to an online database that includes over 11,000+ businesses that need rebates processed.

Consumers allege, for money paid, they only receive a training manual and one or two weeks of training; not the seven weeks promised. The training does not include processing rebates but shows them how to place ads on search engine sites such as Google and AOL to lure others into the program. One consumer stated they had trouble accessing the “database” and was told by the company to disable the antivirus software on their computer, which caused the consumer to receive over 200 viruses on their computer. When they had the computer repaired over 60% of the viruses were related to the company’s web site.

Consumers that have sought refunds from the company are continually promised they will be refunded. To date, none of the complainants have received a refund. The BBB has verified the address being used by the company at 1240 Lincoln Way East, Massillon, Ohio 44646 is actually a UPS store that hosts mailbox services and not a physical location for the company. The company misleads consumers that this is a physical location by stating on their website that anyone can “pop by at any time.” The BBB has verified with the owner of the UPS store that Maryanne Kennedy does not own the location and there is no International Data Entry physically located there.

To date, the BBB has received 27 complaints since June 1, 2008; all alleging they did not receive materials and training promised by the company and all seeking refunds. The BBB has received complaints from consumers in the following states: California, Colorado, Florida, Georgia, Illinois, Louisiana, Maine, Michigan, Mississippi, North Carolina, Nebraska, New Hampshire, Nevada, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and West Virginia.

The Better Business Bureau warns consumers: because this type of company comes and goes so quickly, the absence of complaints at the BBB is not a good indicator of whether the company is legitimate. The victims may be too embarrassed to complain or the scheme may be structured to make it look like any problems are the fault of the victim.

The BBB suggests using extreme caution when responding to any such offer. While ads claim high earnings and short hours with little or no experience, BBB files nationwide indicate no evidence of anyone making the promised money. Rarely, if ever, are these ads an offer of legitimate employment. Generally, these "jobs" require up-front fees for information or supplies and only the person who ran the ad makes any money.