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          H & L Drilling, Inc. has 1 locations, listed below.

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            Business ProfileforH & L Drilling, Inc.

            Water Well Drilling
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            BBB Rating & Accreditation

            Accredited Since: 3/1/2006

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            H & L Drilling, Inc. offers water well drilling and pump installation services.

            Products & Services

            Pump Installation, Well Drilling

            Business Details

            BBB File Opened:
            5/28/2004
            Years in Business:
            38
            Business Started:
            6/28/1985
            Business Started Locally:
            6/28/1985
            Business Incorporated:
            1/14/1991
            Accredited Since:
            3/1/2006
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Clearwater Pump & Supply
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Business Management
            • Ms. Cathy Toney, Office Manager
            • Mr. Shawn Toney, President/Owner
            Contact Information

            Principal

            • Mr. Shawn Toney, President/Owner

            Customer Contact

            • Ms. Cathy Toney, Office Manager

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            barb s

            05/09/2023

            I think they charge to much yea it's taking me awhile to pay bill n just got a bill today it has another finance charge I paid it already I live on fixed income I'm trying to get it paid off all they had to do that day was wire the pump n drop it I already had it pulled I was charged 1;041.00 that's a lot for no more then they did it's sad these places do this they always bring ************* to job so they can charge equipment price they could a let pump down by hand I pulled it by hand I've owed this ***************** time I can only pay little amounts but getting charged that much 15 mins or so worth of work is insane

            H & L Drilling, Inc. Response

            05/10/2023

            This person has been charged one finance charge in 2 and years,which was July 2021. The reason being that she was 90 days past due on her payments even though we sent her monthly statements and asked her to contact us about her plan to pay off her outstanding balance.  We could be charging her monthly finance charges for balances over 30 days.   She called us October 1, 2020, because her irrigation pump wasnt working.  She was advised as to what the cost of the new pump and labor would be before we installed the new pump.  Our payment terms are payment in full due upon receipt.  She never discussed a payment plan with us. She was charged $1041.00 $851.00 of that amount was for the new pump and fittings for the pump that we installed, the remaining $190 for labor which we gave her a break for; due to her location the charge for labor should have been $390.   The ************* she is claiming we bring in so we can charge more are specialized trucks that are specifically designed for the work we do, which is pulling and replacing pumps.  It is not feasible to pull a pump by hand due to the weight of the pump, the pipe that is full of water and wire the pump is installed on. This person claiming, she pulled the pump by hand is simply not true. 
            We have tried to work with this person as best we can.  She mailed a money order in December which we have never received. She said the postal service said it was probably hung up somewhere.  She is claiming she did her part, and I should do mine and find it. 


            This was a pump for lawn irrigation, so it was not a necessity especially in October in *******.  If she didnt have the money to pay for it, she shouldnt have requested the service.

            Local BBB

            BBB Great West + Pacific

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