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BBB Business Review

This Business is not BBB accredited

Mobile Transport

Additional Locations

4333 E Mission Ave, Spokane Vly, WA 99212

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Description

As of May, 2010, this business has stated to BBB that they will no longer respond to complaints sent to them through the BBB.  If you have a complaint against this business, you may file formal complaints with the Washington State Attorney Generals Office at www.atg.wa.gov as well as with the Federal Trade Commission at www.ftc.gov This company has a pattern of complaints concerning delivery issues.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Mobile Transport include:

  • Length of time business has been operating
  • 28 complaints filed against business
  • Failure to respond to 18 complaints filed against business
  • 7 complaints filed against business that were not resolved

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Mobile Transport
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on Mobile Transport

Customer Complaints Summary Read complaint details

28 complaints closed with BBB in last 3 years | 15 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 1
Delivery Issues 9
Guarantee/Warranty Issues 0
Problems with Product/Service 17
Total Closed Complaints 28

Additional Complaint Information

As of May, 2010, this business has stated to BBB that they will no longer respond to complaints sent to them through the BBB.  If you have a complaint against this business, you may file formal complaints with the Washington State Attorney Generals Office at www.atg.wa.gov as well as with the Federal Trade Commission at www.ftc.gov This company has a pattern of complaints concerning delivery issues.

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against Mobile Transport
See Trends in Complaints on Mobile Transport

Additional Information

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BBB file opened: February 05, 2010 Business started: 12/01/2008 in WA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State, Corporations Divison
801 Capitol Way South, P.O. Box 40234, Olympia WA 98504-0234
http://www.secstate.wa.gov/corps
Phone Number: 360-753-7115
Fax Number: 360-664-8781

Type of Entity

Corporation

Business Management
Mr. Sergey Zhelez, Owner
Contact Information
Customer Contact: Mr. Sergey Zhelez, Owner
Business Category

VEHICLE TRANSPORTERS TRANSPORTATION COMPANIES

Alternate Business Names
Mobile Transport, Inc.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB reports on known significant government actions involving business' marketplace conduct.

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