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BBB Business Review

BBB Accredited Business since

Decade Awards

Phone: (509) 474-9530 View Additional Phone Numbers 11115 E Montgomery Dr Ste B, Spokane Vly, WA 99206

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Description

Trophies, Awards, Plaques, Medals, Personalized Sports Gifts, 
Display Cases, Personalized Picture Frames, Photoballs, Laser Engraving & More! Located in Spokane, WA. Check out our extensive line-up of Baseball, Basketball, Bowling, Cheer, Golf, Football, Hockey, Fishing, Hunting, Lacrosse, Soccer, Softball, Tennis, & Volleyball trophies, gifts, and awards.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Decade Awards meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Decade Awards include:

  • Length of time business has been operating

Factors that raised the rating for Decade Awards include:

  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Definitions | BBB Complaint Process | File a Complaint against Decade Awards

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Decade Awards
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on Decade Awards

Additional Information

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BBB file opened: August 27, 2009 Business started: 07/01/2009 in WA Business started locally: 07/01/2009
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Revenue Washington State
Department of Revenue ( Public Records Division), PO Box 47478, Olympia WA 98504-7477
http://dor.wa.gov/content/Home/Default.aspx
Phone Number: 800-647-7706

Type of Entity

Sole Proprietorship

Business Management
Mr. Ted DeRuyter, Owner
Contact Information
Principal: Mr. Ted DeRuyter, Owner
Business Category

Trophies Awards - Production & Engraving Gift Shops

Products & Services

Decade Awards sells the following brand(s): H&K Steel, H&K Steel, MVP Pics, MVP Pics, Whimsical Watches, Whimsical Watches

Decade Awards offers the following product(s): Awards, Baseball Gifts, baseball trophies, basketball trophies, Bobbleheads, cheer trophies, coach awards, Engraving, Football Gifts, football trophies, Hockey Gifts, hockey trophies, mascot awards, medals, medals & engraving plates, Photoballs, Plaques, Soccer Gifts, Soccer Gifts, soccer trophies, Softball Gifts, Softball Gifts, softball trophies, Sports Themed Gifts, swimming trophies, tennis trophies, track trophies, Trophies, volleyball trophies

Hours of Operation
M: 9:00 AM - 4:30 AM
T: 9:00 AM - 4:30 AM
W: 9:00 AM - 4:30 AM
Th: 9:00 AM - 4:30 AM
F: 9:00 AM - 4:30 AM
S: Closed
Su: Closed
H: Closed
Method(s) of Payment
We accept the following credit cards:
Visa, MasterCard, Discover,  and American Express. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.

Please note that your credit card statement will show "Fiery Stock" as the seller.  Fiery Stock is the parent company to DecadeAwards.com.

We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only and made out to "Decade Awards".  Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.
Refund and Exchange Policy
You may return non-personalized items sold by DecadeAwards.com within 30 days of delivery for a full refund. We will also pay the return shipping costs IF the return is a result of our error (you received an incorrect or defective item, etc.).  Personalized items can only be returned for a product defect or incorrect personalization issue that is a result of our error.  You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.
Alternate Business Names
Fiery Stock
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Washington, North Idaho and Montana. Businesses may engage in more than one type of business.
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BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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