BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Joe's Roadside Assistance, LLC

Phone: (406) 890-5586 View Additional Phone Numbers 1011 Rose Crossing, Kalispell, MT 59901 http://joesra.prohost.mobi



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Car door Unlocking
Tire Changes or Repair
Jump Starts
Fuel-Fluid Delivery
Mobile Repair for you Auto, RV, or Semi-Tractor Trailer

Open 24/7 Including all holidays at no extra charge.

Prices start at Just $35.00 For light duty service calls and $45.00 for Medium duty 3/4 Ton and $65.00 For Heavy duty RV and Truck to include Mobile Repairs at $65.00 HR.

We work with many Insurance companies, Local and International.
 ie- GOOD SAM, STATE FARM, PROGRESSIVE, COACH NET, GEICO, AT&T, VERIZON, FARMERS, HARLEY DAVIDSON, to name just a few.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Joe's Roadside Assistance, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Joe's Roadside Assistance, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

5 Customer Reviews on Joe's Roadside Assistance, LLC
Customer Experience Total Customer Reviews
Positive Experience 5
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 5

Additional Information

BBB file opened: December 20, 2012 Business started: 01/01/2008 in MT Business started locally: 01/01/2008 Business incorporated 05/24/2010 in MT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Montana Secretary of State
State Capital 2nd Floor Room 260, Helena MT 59601
Phone Number: 406-444-2034
sos@mt.gov

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Joseph Wilke, Owner
Contact Information
Principal: Mr. Joseph Wilke, Owner
Business Category

Towing - Automotive Auto Repair - Maintenance Auto Repair & Service Auto Repair - Mobile Locks & Locksmiths

Products & Services

Joe's Roadside Assistance, LLC sells the following brand(s): All forms of insurance and motor clubs accepted. ie, ALLSTATE, AAA, GEICO, PROGRESSIVE, GM MOTORCLUB, BMW, FORD MOTORCLUB, MCA, NMC, NSD, GOOD SAM, FARMERS, STATE FARM, USAA, and many more great names in the industry.

Joe's Roadside Assistance, LLC offers the following product(s): Emergency Roadside Service and Repair., Lockouts, Jumpstarts, Tire changes, Tire repair, Fuel delivery, Mobile auto repair, Motorcycle towing, RV repair, Truck repair.

Method(s) of Payment
We accept all forms of payment and work out some payment options on labor and parts costs

simply ask what we can do for you.
Refund and Exchange Policy
We honor our Labor on any repair- however any parts will have to be Waranteed by the Company in which the parts were purchased. We will refund any service you are not satisfied with. AT THE TIME OF SERVICE ONLY.
If you arent completely satisfied at the time of service please let the driver know and we will do what we can to rectify your dissatisfaction.
call
406-890-5586 to speak with the owner directly about your dissatisfaction.
Licensing

Montana Traffic Control and Safety Certification
CPR Certified
First Responder Qualified


Customer Review Rating plus BBB Rating Summary

Joe's Roadside Assistance, LLC has received 5 out of 5 stars based on 5 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Washington, North Idaho and Montana. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.