BBB Business Review

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for TheElectricalToolStore.com include:

  • 6 complaint(s) filed against business
  • Failure to respond to 6 complaint(s) filed against business

Factors that raised the rating for TheElectricalToolStore.com include:

  • Length of time business has been operating

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

6 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 6
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 6

Additional Complaint Information

BBB files indicate that this business has a pattern of complaints concerning consumers paying for products in full, but that this business had failed to deliver those products.

Further, BBB files indicate that this business had failed to respond to numerous attempts by consumers to contact this business directly to resolve their dispute.

Consumers having similar issues regarding this business, may contact their state attorney general office for further assistance.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on TheElectricalToolStore.com
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 18, 2013 Business started: 02/10/2009 in MT Business started locally: 02/10/2009 Business incorporated 09/20/2012 in MT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Montana Secretary of State, Business Services Bureau
P.O. Box 202801, Helena MT 59620-2801
http://www.state.mt.us/sos/index.htm
Fax Number: 406-475-3662

Type of Entity

Corporation

Business Management
Wayne Gilchrist
Contact Information
Principal: Wayne Gilchrist
Business Category

Tools - Electric

Alternate Business Names
eGilchrist, Inc. Ez DIY Electricity ezdiyelectricity.com
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Washington, North Idaho and Montana. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.