BBB Business Review

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BBB Accredited Business since

Columbia Basin Satellite Company

Phone: (509) 783-7283 Fax: (509) 783-6001 6515 W Clearwater Ave Ste 320, Kennewick, WA 99336 http://www.columbiabasinsatellite.com



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Description

Columbia Basin a satellite store since 1984,  provider of Dish Network, DirecTV, Frontier, CenturyLink, DishNet, Cable Internet, Desert Winds Wireless, Sony and more.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Columbia Basin Satellite Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Columbia Basin Satellite Company include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Columbia Basin Satellite Company
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: January 17, 2002 Business started: 01/01/1984 in WA Business started locally: 01/01/1984 Business incorporated 05/31/2005 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State, Corporations Divison
801 Capitol Way South, P.O. Box 40234, Olympia WA 98504-0234
http://www.secstate.wa.gov/corps
Phone Number: 360-753-7115
Fax Number: 360-664-8781

Washington State Department of Labor & Industries
7273 Linderson Way SW , Olympia WA 98501
http://www.lni.wa.gov/
Phone Number: 800-647-0982

Type of Entity

Corporation

Business Management
Mr. David Schlotthauer II, President, Chairman Ms. Mollie Schlotthauer, Vice President, Treasurer Mr. Mike Silvernail, Regional Manager
Contact Information
Principal: Mr. David Schlotthauer II, President, Chairman
Business Category

Television - Cable, CATV & Satellite Satellite Communication - Common Carrier Satellite Equipment & Supplies

Products & Services

Columbia Basin Satellite Company sells the following brand(s): Cable Internet, CenturyLink, Desert Winds Wireless, DirecTV, Dish Network, DishNet, Frontier, Sony, WildBlue

Method(s) of Payment
Cash, Check, Visa, Master Card, American Express and Discover
Alternate Business Names
Columbia Basin Satellite Moses Lake Satellite Spokane Satellite Walla Walla Satellite Yakima Satellite
Licensing

Licensed Electrical Contractor # COLUMBS902NB

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Washington, North Idaho and Montana. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.