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      Country
          Country

          Find a Location

          Steel Structures America, Inc. has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Steel Structures America, Inc.

              3635 E Covington Ave Post Falls, ID 83854-6341

              BBB Accredited Business
            • Steel Structures America, Inc.

              PO Box 895 Post Falls, ID 83877-0895

              BBB Accredited Business
            • Steel Structures America, Inc.

              804 Zillah West Rd Zillah, WA 98953

              BBB Accredited Business
            • Steel Structures America, Inc.

              1201 Pacific Ave Ste 600 Tacoma, WA 98402-4384

              BBB Accredited Business
            • Steel Structures America, Inc.

              9518 E I25 Frontage Rd Longmont, CO 80504-9458

              BBB Accredited Business

            Business ProfileforSteel Structures America, Inc.

            Steel Erectors
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            3/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 2/1/2001

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Steel Structures America, Inc. offers residential, commercial and light industrial pole frame steel structure building services.

            Products & Services

            steel erectors, steel distributors warehouses

            Business Details

            This is a multi-location business.

            Find a Location

            Steel Structures America, Inc. has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Steel Structures America, Inc.

                3635 E Covington Ave Post Falls, ID 83854-6341

                BBB Accredited Business
              • Steel Structures America, Inc.

                PO Box 895 Post Falls, ID 83877-0895

                BBB Accredited Business
              • Steel Structures America, Inc.

                804 Zillah West Rd Zillah, WA 98953

                BBB Accredited Business
              • Steel Structures America, Inc.

                1201 Pacific Ave Ste 600 Tacoma, WA 98402-4384

                BBB Accredited Business
              • Steel Structures America, Inc.

                9518 E I25 Frontage Rd Longmont, CO 80504-9458

                BBB Accredited Business
              BBB File Opened:
              12/26/1995
              Years in Business:
              28
              Business Started:
              11/28/1995
              Business Incorporated:
              11/28/1995
              Accredited Since:
              2/1/2001
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Hours of Operation

              Primary

              M:
              8:00 AM - 5:00 PM
              T:
              8:00 AM - 5:00 PM
              W:
              8:00 AM - 5:00 PM
              Th:
              8:00 AM - 5:00 PM
              F:
              8:00 AM - 5:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Mr. Justin Lee Sternberg, Member
              • Mr. Shawn Herbert Sternberg, Member
              • Ms. Beth Fritzell, Member
              • Mr. William Rowley, Member
              Contact Information

              Principal

              • Mr. Justin Lee Sternberg, Member
              • Mr. Shawn Herbert Sternberg, Member

              Customer Contact

              • Mr. Justin Lee Sternberg, Member
              • Mr. Shawn Herbert Sternberg, Member

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/15/2022

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              Please see the uploaded document.
              Read More

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              TERRILL M

              1 star

              05/13/2022

              Met with Steel Structures in 2020 re barn options, rep was great, best I've worked with. Signed a contract in 2021, began working schedules and Nov they dropped materials. Early Dec construction began, crew asked about weekends, we told them any day/time. They never worked a weekend and often no show on weekdays. The crew ran extension cords from my front porch, later figured out the run was too long, needed something closer or said I might have to rent a generator, might be cheaper to buy. A reputable company would provide a generator. The frame was up and most sheet metal installed late Dec, due to crew errors more sheet metal was ordered. With missing sheet metal and no doors, the company began sending notices/calling for final payment. Refusing to pay, the notices continued until I elevated the situation. Over the holidays, without communication even though I tried MANY times to reach them, not another workday until after the new year. Early Jan sheet metal is complete, now we need the 3 panel style barn doors, but no coil springs so no install. Mar 2022 I begin to push, indicate negative reviews, winter is almost over, and I don't have a usable barn. Eventually they ship coils from the east coast, doors installed, barn complete. Then an additional **** cost of material increase comes, over $1200 for a barn already significantly higher than expected. We agree on half the cost, paid in full. I notify the company of a large pile of scrap, trash and other and Im advised its my responsibility. Unbelievable! Not surprising the great sales rep left the company. They cant communicate, they dont review contract prior to build to verify responsibilities, no final walk through, leave trash/materials for homeowner, fail to secure materials leaving 16 sheet metal all over, almost made me buy a generator, and overall poor business practices. Barn looks great and functional, but the experience was terrible short of the sales and QC reps. ***** again!

              Local BBB

              BBB Great West + Pacific

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