BBB Business Review

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BBB Accredited Business since

Steel Structures America, Inc.

Find a Location

Phone: (208) 777-7290 Fax: (208) 777-8597 View Additional Phone Numbers 3635 E Covington Ave, Post Falls, ID 83854 View Additional Email Addresses http://steelstructuresamerica.com


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Description

This business builds residential, commercial and light industrial pole frame steel structures.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Steel Structures America, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Steel Structures America, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

1 Customer Review on Steel Structures America, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: December 26, 1995 Business started: 11/28/1995 in ID Business started locally: 11/28/1995 Business incorporated 11/28/1995 in ID
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Bureau of Occupational Licenses
700 W State St , Boise ID 83702
https://secure.ibol.idaho.gov/eIBOLPublic/LPRBrowser.aspx
Phone Number: 208-334-3233
ibol@ibol.idaho.gov

Idaho Secretary of State
700 West Jefferson Room E205, Boise ID 83720
http://www.sos.idaho.gov/
Phone Number: 208-334-2300
sosinfo@sos.idaho.gov

Department of Revenue Washington State
Department of Revenue ( Public Records Division), PO Box 47478, Olympia WA 98504-7477
http://dor.wa.gov/content/Home/Default.aspx
Phone Number: 800-647-7706

Washington State Department of Labor & Industries
7273 Linderson Way SW , Olympia WA 98501
http://www.lni.wa.gov/
Phone Number: 800-647-0982

Montana Secretary of State
State Capital 2nd Floor Room 260, Helena MT 59601
Phone Number: 406-444-2034
sos@mt.gov

Type of Entity

Corporation

Business Management
Mr. Shawn Sternberg, Senior President - Post Falls, ID Contact Mr. Beth Fritzell, Secretary/Treasurer - Office Manager Mr. Justin Sternberg, President - Longmont, CO Contact
Contact Information
Customer Contact: Mr. Justin Sternberg, President - Longmont, CO Contact
Principal: Mr. Shawn Sternberg, Senior President - Post Falls, ID Contact
Business Category

Steel Erectors Buildings - Metal Building Contractors Buildings - Pole & Post Frame Contractors - General Steel Detailers - Structural

Method(s) of Payment
CHECK, MASTERCARD, VISA, CASH
Alternate Business Names
Steel Structures of America
Licensing

ID Contractor License #RCE-391
WA Contractor License Steelsa044BD
OR Contractor License # 134938
MT Contractor License # 13574
ND Contractor's License# 45485
ID Public Works License # PWC-C-15461-B-3 

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Washington, North Idaho and Montana. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.