BBB Accredited Business since
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Carrington College in Spokane offers training for medical and dental assistantants, massage therapy, medical radiography, pharmecutical technition and medical billing.
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A BBB Accredited Business since
BBB has determined that Carrington College, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Carrington College, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Department of Revenue Washington State
Department of Revenue ( Public Records Division), PO Box 47478, Olympia WA 98504-7477
Phone Number: 800-647-7706
Washington Secretary of State, Corporations Divison
801 Capitol Way South, P.O. Box 40234, Olympia WA 98504-0234
Phone Number: 360-753-7115
Fax Number: 360-664-8781
Type of Entity
Business ManagementMr. Michael Jerrow, Executive Director
Schools - Business & Vocational Massage School Schools - Dental Assistant Schools - Academic - Colleges & Universities
Alternate Business NamesApollo College Spokane Inc. DeVry, Inc.
10102 E Knox Ave Ste 200
Spokane Valley, WA 99206 (509) 532-8888 Directions
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Additional Phone Numbers
- (877) 206-2106(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Star Rating scale
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Problems with Product/Service
Read Complaint Details
Complaint: My name is ***** and I was attending Carrington College since December, I was a B student with perfect attendance for all but 1 month and I was working at the school as part of the work study program, and about 2 month ago I reported my instructor for inappropriate sexual contact and discrimination. I gave the names of several witnesses. Shortly after the administration began attacking every move I make. Then I caught on camera the Dean and another instructor in the parking lot aiming rifles at the school. So I reported that also and I was suspended the next day because they said that I had violated the code of conduct and that it would take 30 days to investigate. i asked what I had done and was told that they don't have any info yet.While I was suspended I was to have no contact with the school or any of its students. Shortly a friend from school called me to ask what happend to me and I told her I was suspended, This same person called me later and she told me that she had mentioned it to another student and she was pulled aside by the instructor that I had reported and she was told that if she helped me in any way that she would suffer the consequences.3 weeks after I was suspended, and after I had called to main office close to a dozen times to find out what I was accused of, I was told that I was being accused of sexually harassing students, I denied these accusations. But today I received an email with letters attached saying that I am expelled and that they found no grounds for my claims against the instructor.So now I'm unemployed and stuck with $15,000 in student loans and nothing to show for it. I need your help.
Desired Settlement: I would like to have my loans refunded because I received nothing for my money, I can't get a job without my certificate and the credits do not transfer.
August 24, 2012 Complaint case # 9126166