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Eastern Washington, North Idaho and Montana

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Blue Dog RV provides popular new and used RVs, fifth wheels, toy haulers, travel trailers, motor homes and tent campers. We also provide RV parts and service in our Hayden, ID location.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Blue Dog RV, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Blue Dog RV, Inc. include:

  • Complaint volume filed with BBB for business of this size.
  • Response to 18 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

18 complaints closed with BBB in last 3 years | 8 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 1
Problems with Product/Service 14
Total Closed Complaints 18

Additional Complaint Information

BBB files indicate that this business has a pattern of complaints concerning not fulfilling promises or problems in a timely manner including not responding to consumer issues within the given timeline.

On April 3, 2013 Blue Dog RV responded to BBB's inquiry regarding this pattern of complaints.

Blue Dog RV stated its growth was more than anticipated and that they were unable hire additional support staff to keep pace with its growth.

Blue Dog RV stated that they have aggressively been addressing this pattern of complaints by hiring additional support staff to keep up with its increasing demand.

Customer Reviews Summary Read customer reviews

17 Customer Reviews on Blue Dog RV, Inc.
Customer Experience Total Customer Reviews
Positive Experience 7
Neutral Experience 0
Negative Experience 10
Total Customer Reviews 17

Additional Information

BBB file opened: November 19, 2009 Business started: 10/12/2007 in ID Business started locally: 10/12/2007 Business incorporated: 10/12/2007 in ID

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Idaho Office of the Secretary of State
700 W. Jefferson 203, P.O. Box 83720, Boise ID 83720-0080
Fax Number: 208-334-2282

Washington Secretary of State, Corporations Divison
801 Capitol Way South, P.O. Box 40234, Olympia WA 98504-0234
Phone Number: 360-753-7115
Fax Number: 360-664-8781

Type of Entity


Business Management
Mr. John Asplund, General Manager/Owner Mrs. Rebecca Asplund, Owner Mr. Steve Olesen, Controller
Contact Information
Principal: Mr. John Asplund, General Manager/Owner
Principal: Mrs. Rebecca Asplund, Owner
Business Category

Recreational Vehicles - Dealers Recreational Vehicles - Equipment, Parts, Supplies Trailers - Equipment & Parts Trailers - Repair & Service Campers - Service & Repair Trailer Sales Campers - Dealers Motor Homes

Products & Services

Blue Dog RV, Inc. sells the following brand(s): Aspen Trail, Avalanche, Bullet, Denali, Dutchmen, Energy, Fun Finder X, Fuzion, Grand Junction, Keystone, Komfort, Laredo by Keystone, Open Range, Open Range Journeyer, Outback, Rpod, Rubicon, Salem, Sandstorm, Surveyor, Viewfinder, Voltage, Wildcat

Blue Dog RV, Inc. offers the following product(s): Fifth Wheels, Motorhomes, Pre-Owned Motorhomes, Pre-Owned RVs, RV Maintenance, RV Parts, RV Service, RV Warranty, RVs, Tent Campers, Toy Haulers, Travel Trailers

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Washington, North Idaho and Montana. Businesses may engage in more than one type of business.

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Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.


What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.


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