BBB Business Review
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BBB Accredited Business since
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Blue Dog RV provides popular new and used RVs, fifth wheels, toy haulers, travel trailers, motor homes and tent campers. We also provide RV parts and service in our Hayden, ID location.
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A BBB Accredited Business since
BBB has determined that Blue Dog RV, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Blue Dog RV, Inc. include:
- Complaint volume filed with BBB for business of this size.
- Response to 18 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||14|
|Total Closed Complaints||18|
Additional Complaint Information
BBB files indicate that this business has a pattern of complaints concerning not fulfilling promises or problems in a timely manner including not responding to consumer issues within the given timeline.
On April 3, 2013 Blue Dog RV responded to BBB's inquiry regarding this pattern of complaints.
Blue Dog RV stated its growth was more than anticipated and that they were unable hire additional support staff to keep pace with its growth.
Blue Dog RV stated that they have aggressively been addressing this pattern of complaints by hiring additional support staff to keep up with its increasing demand.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||17|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Idaho Office of the Secretary of State
700 W. Jefferson 203, P.O. Box 83720, Boise ID 83720-0080
Fax Number: 208-334-2282
Washington Secretary of State, Corporations Divison
801 Capitol Way South, P.O. Box 40234, Olympia WA 98504-0234
Phone Number: 360-753-7115
Fax Number: 360-664-8781
Type of Entity
Business ManagementMr. John Asplund, General Manager/Owner Mrs. Rebecca Asplund, Owner Mr. Steve Olesen, Controller
Recreational Vehicles - Dealers Recreational Vehicles - Equipment, Parts, Supplies Trailers - Equipment & Parts Trailers - Repair & Service Campers - Service & Repair Trailer Sales Campers - Dealers Motor Homes
Products & Services
Blue Dog RV, Inc. sells the following brand(s): Aspen Trail, Avalanche, Bullet, Denali, Dutchmen, Energy, Fun Finder X, Fuzion, Grand Junction, Keystone, Komfort, Laredo by Keystone, Open Range, Open Range Journeyer, Outback, Rpod, Rubicon, Salem, Sandstorm, Surveyor, Viewfinder, Voltage, Wildcat
Blue Dog RV, Inc. offers the following product(s): Fifth Wheels, Motorhomes, Pre-Owned Motorhomes, Pre-Owned RVs, RV Maintenance, RV Parts, RV Service, RV Warranty, RVs, Tent Campers, Toy Haulers, Travel Trailers