BBB Business Review

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BBB Accredited Business since

All About Pianos, Inc.

Phone: (406) 284-4167 Fax: (406) 284-4178 30 Reinig St, Belgrade, MT 59714 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


New and used grand, vertical and digital pianos from Bosendorfer, Steinway, Schimmel, Yamaha (used), Kawai, Charles Walter, Young Chang, Pearl River, Kurzweil, PianoDisc player systems, Dampp-Chaser humidity control systems; many used pianos from Fazioli, Bechstein, Baldwin, Wurlitzer, Story & Clark, many others.  Digital pipe organs for home or church from Johannus Organs of the Netherlands.  Harps available, Dusty Strings and Lyon & Healy.  Piano moving and rentals; referrals for piano tuning and restoration.            

BBB Accreditation

A BBB Accredited Business since

BBB has determined that All About Pianos, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for All About Pianos, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on All About Pianos, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 07, 2005 Business started: 02/01/1997 in MT Business started locally: 02/01/1997 Business incorporated 02/01/1997 in MT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Montana Secretary of State
State Capital 2nd Floor Room 260, Helena MT 59601
Phone Number: 406-444-2034

Type of Entity


Business Management
Ms. Dianne Baker, Vice President Ms. Louis Spencer-Smith, President
Contact Information
Principal: Ms. Dianne Baker, Vice President
Principal: Ms. Louis Spencer-Smith, President
Business Category

Pianos Pianos - Tuning & Repair Piano & Organ Moving Pianos - Restoration & Refinishing Organs

Products & Services

All About Pianos, Inc. sells the following brand(s): Bechstein, Bosendorfer, Casio, Charles Walter, Fazioli, Kawai, Kurzweil, Schimmel, Steinway, Yamaha (used), Young Chang

All About Pianos, Inc. offers the following product(s): Digital church organs, Digital pianos, Grand pianos, Vertical pianos

Method(s) of Payment
Personal or business check, PayPal, all major credit cards, cash, wire transfer, or financing available OAC.
Refund and Exchange Policy
Two-year trade-up guaranty on all pianos purchased.  Payments for pianos not delivered may be transferred to another instrument.  Minimum one year warranty on used pianos purchased from our showroom.    
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Northwest. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.