BBB Business Review

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This business is not BBB accredited.

Green Trust Cash, LLC

Phone: (866) 479-0784 PO Box 340, Hays, MT 59527 http://www.greentrustcash.com


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Description

This business is owned by a federally recognized Indian tribal reservation.

BBB recommends consumers become familiar with the Federal Laws of the United States of America regarding payday and short term loans before working with this business.

Consumers may find additional information by contacting the Federal Trade Commission or the US Consumer Financial Protection Bureau.   

If you have received threatening collection calls from this business, BBB recommends contacting the Federal Trade Commission Consumer protection Hotline at: 1-877-FTC-HELP (1-877-382-4357)


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Green Trust Cash, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 26 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

26 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 18
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 7
Total Closed Complaints 26

Customer Reviews Summary Read customer reviews

7 Customer Reviews on Green Trust Cash, LLC
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 7

Additional Information

BBB file opened: April 08, 2013 Business started: 09/10/2011 in MT Business incorporated 04/15/2012 in MT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Montana Secretary of State
State Capital 2nd Floor Room 260, Helena MT 59601
Phone Number: 406-444-2034
sos@mt.gov

Type of Entity

Limited Liability Company (LLC)

Contact Information
Customer Contact: Mr. Ben Gatzke, Customer Service
Related Businesses
White Hills Cash LLC Blue Thread Lending
Business Category

Payday Loans Loans Consumer Finance & Loan Companies

Products & Services

Green Trust Cash, LLC sells the following brand(s): Green Trust Cash

Green Trust Cash, LLC offers the following product(s): Installment Loans, Flex Loans, Short Term Loans

Method(s) of Payment
Cashiers Check, Money Order, ACH, Debit Cards
Refund and Exchange Policy
Customers have two days to rescind executed loan terms pending return of principal disbursement.
Additional Information

This business, is an online payday lender owned by a federally recognized Indian Tribal Reservation and is only regulated by the Federal Laws of the United States of America and by the laws of the Fort Belknap Indian Reservation in Montana. 


This business uses various 3rd party call centers and venders based in other states on non-tribal land.


BBB recommends consumers become familiar with both the Federal Laws of the United States of America and the laws of the Fort Belknap Indian Reservation regarding pay day loans and short term loans before working with this business.


If you have received threatening phone calls from this business, BBB recommends contacting the Federal Trade Commission Consumer protection Hotline at: 1-877-FTC-HELP (1-877-382-4357)


Customer Review Rating plus BBB Rating Summary

Green Trust Cash, LLC has received 4.25 out of 5 stars based on 7 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Northwest. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.