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BBB Business Review

This Business is not BBB accredited

AlumniClass.com Inc

Additional Locations

Fax: (509) 290-6388 View Additional Phone Numbers 125 S Cowley St, Spokane, WA 99202 View Additional Email Addresses http://alumniclass.com

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Description

AlumniClass.com is an online networking group advertising it will help you connect with your former classmates for a fee AND offers a free basic membership. This business also offers the service of designing school t-shirts and apparel.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for AlumniClass.com Inc include:

  • 20 complaints filed against business
  • 2 complaints filed against business that were not resolved

Factors that raised the rating for AlumniClass.com Inc include:

  • Response to 20 complaint(s) filed against business.
  • BBB has sufficient background information on this business.

AlumniClass.com Inc has recently notified the Better Business Bureau that they would like to respond to complaints from consumers who filed with the BBB. Previously AlumniClass.com had not accepted any complaints brought to them by the BBB.

If you previously filed a complaint with the BBB, please call 509-455-4200 and confirm your complaint is being answered by this business.

Customer Reviews Summary Read customer reviews

1 Customer Review on AlumniClass.com Inc
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on AlumniClass.com Inc

Customer Complaints Summary Read complaint details

20 complaints closed with BBB in last 3 years | 17 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 5
Billing/Collection Issues 2
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 12
Total Closed Complaints 20

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against AlumniClass.com Inc
See Trends in Complaints on AlumniClass.com Inc

Additional Information

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BBB file opened: April 29, 2008 Business started: 10/09/2006 in WA Business incorporated: 10/09/2006 in WA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Department of Licensing
Real Estate Program, P.O. Box 9015, Olympia WA 98507-9015
http://www.wa.gov/dol/bpd/refront.htm
Fax Number: 360-586-0998

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Randy Leaver, Owner Mr. Scott Pratt, Customer Care
Contact Information
Principal: Mr. Scott Pratt, Customer Care
Business Category

ONLINE NETWORK COMPANIES

Products & Services

AlumniClass.com Inc sells the following brand(s): Fruit of the Loom, Fruit of the Loom, Gildan, Gildan, Hanes, Hanes, LA Tees, LA Tees

AlumniClass.com Inc offers the following product(s): Bags, Bags, Caps, Caps, Hoodies, Hoodies, Mugs, Mugs, Shorts, Shorts, T-Shirts, T-Shirts, Various Apparel Items, Various Apparel Items

Method(s) of Payment
Pay Pal, Visa, Master Card, Discover and American Express
Refund and Exchange Policy
AlumniClass.com Inc guarantee states

"We guarantee all our products against manufacturer defects and any errors in the customization of your order that differ from the information you submit to us at the time of your order. If we determine that a product is defective or we have made an error, we will replace your order at no charge. (Inquiries must be made within 14 days of receiving product). All orders are custom made at the time the order was submitted and therefore we do not take returns, exchanges or cancelations. Please be sure you select correct sizes, colors and designs before final purchase. AlumniClass.com attempts to be as accurate as possible with product descriptions, colors and images. We do not warrant the color or sizes as they vary from our suppliers."    
Alternate Business Names
www.alumniclass.com Alumni Class Social Networking Innovations
Business Management

AlumniClass.com Inc's management has requested consumers contact their office by email: support@alumniclass.com or by phone 509-340-2505 before filing a complaint with the BBB.


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