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Eastern Washington, North Idaho and Montana

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BBB Accredited Business since

Movher, LLC

Phone: (509) 474-0619 View Additional Phone Numbers 3427 W Northwest Blvd, Spokane, WA 99205 View Additional Email Addresses http://www.movher.com

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Description

Movher LLC offers professional, licensed moving services for both residential and commercial clients. We also provide packing and cleaning services. We are a licensed intrastate and interstate moving company. We are a woman-owned company that is based in Spokane, Wash., and serve customers throughout Washington State as well as the neighboring states of Idaho and Oregon, and sometimes venture into western Montana, as well. Our crew is comprised of young, strong and trustworthy young men who not only possess physical strength, but also strength of character. Our packing and cleaning crew is comprised of women because, well, we're just better than men at both of those tasks. Sorry, guys. Our goal is to make our customer's move fun and stress-free.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Movher, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Movher, LLC include:

  • Length of time business has been operating

Factors that raised the rating for Movher, LLC include:

  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

8 Customer Reviews on Movher, LLC
Customer Experience Total Customer Reviews
Positive Experience 7
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 8

Additional Information

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BBB file opened: February 26, 2010 Business started: 02/11/2010 in WA Business started locally: 02/01/2010 Business incorporated: 07/01/2010 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Revenue Washington State
Department of Revenue ( Public Records Division), PO Box 47478, Olympia WA 98504-7477
http://dor.wa.gov/content/Home/Default.aspx
Phone Number: 800-647-7706

WUTC-WA Utilities Transportation Comm.
PO Box 47250, Olympia WA 98504
www.wutc.wa.gov
Phone Number: (800) 562-6150

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Sabrina Jones, Owner Mr. Gerald Almanza, Operations Supervisor Mr. Justyn Cozza, Crew Supervisor
Contact Information
Customer Contact: Mr. Gerald Almanza, Operations Supervisor
Principal: Ms. Sabrina Jones, Owner
Business Category

Movers Moving Services - Labor & Materials Moving Supplies Packing & Crating Service Storage Units - Household & Commercial Cleaning Services Referral - Storage Facility Moving & Storage Company Moving Assistance - Packing, Unpacking, Organizing Seniors Moving & Delivery Services

Products & Services

Movher, LLC offers the following product(s): Moving boxes, packing paper, bubble wrap, mattress covers, chair and sofa covers., We sell moving supplies, including a variety of different sizes, from 1.5 cubic foot boxes for books to wardrobe cartons for clothes and flat-screen TV boxes for, well, flat-screen TVs! We also stock clear plastic mattress bags, and covers for sofas and chairs. And oh yes, bubble wrap and packing paper, too, to keep your treasures extra-safe when they need it.

Method(s) of Payment
Credit cards, debit cards, check and cash.
Refund and Exchange Policy
We want our customers to be happy after working with us! Although we pride ourselves in our almost-always damage-free moves, sometimes accidents DO happen. Our crew is trained to inform their lead and the customer of any damage that may happen over the course of a move, so we can do what we can to correct that damage that is a suitable resolution in the eyes of our customer. We do what we can, when we can and live by the concept that being open and honest with our customers results in our customers treating us the same way. I guess you could say, "What goes around, comes around!"
Licensing

Washington State Utilities and Transportation Commission HG-63829; U.S. Department of Transportation USDOT-1972158;
Office of Minority and Women Business Enterprises W2F8422135

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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Washington, North Idaho and Montana. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

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BBB Complaint Process

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BBB reports on known significant government actions involving business' marketplace conduct.

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