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In Eastern Washington, North Idaho and Montana

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This Business is not BBB accredited

Plain Green Loans

Additional Locations

Phone: (866) 420-7157 Fax: (406) 352-3314 93 Mack Road Ste 600, Box Elder , MT 59521 View Additional Email Addresses http://www.plaingreenloans.com/

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Description

This business is owned by a federally recognized Indian tribal reservation.

BBB recommends consumers become familiar with the Federal Laws of the United States of America regarding payday and short term loans before working with this business.

Consumers may find additional information by contacting the Federal Trade Commission or the US Consumer Financial Protection Bureau.  

If you have received threatening collection calls from this business, BBB recommends contacting the Federal Trade Commission Consumer protection Hotline at: 1-877-FTC-HELP (1-877-382-4357)

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Plain Green Loans include:

  • Length of time business has been operating
  • 295 complaints filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Factors that raised the rating for Plain Green Loans include:

  • Response to 295 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

295 complaints closed with BBB in last 3 years | 52 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 7
Billing/Collection Issues 215
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 72
Total Closed Complaints 295

Additional Complaint Information

BBB files indicate that Plain Green Loans, LLC has a pattern of complaints regarding failing to adequately address the underlining issue of consumer complaints filed with BBB. BBB filed further indicate that this business has a pattern of failing to respond to complaints filed with BBB in a timely manner.

Consumers having similar issues with this business, are recommended to contact their state attorney general's office and the United States Consumer Financial Protection Bureau.

Customer Reviews Summary Read customer reviews

18 Customer Reviews on Plain Green Loans
Customer Experience Total Customer Reviews
Positive Experience 11
Neutral Experience 2
Negative Experience 5
Total Customer Reviews 18

Additional Information

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BBB file opened: June 07, 2011 Business started: 04/05/2011 in MT Business started locally: 04/05/2011
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Montana Secretary of State
State Capital 2nd Floor Room 260, Helena MT 59601
Phone Number: 406-444-2034
sos@mt.gov

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Davida DuMonde, Chief Compliance Officer Mr. Joel Rosette, CEO Ms. Jean Patton , COO
Contact Information
Principal: Ms. Davida DuMonde, Chief Compliance Officer
Principal: Mr. Joel Rosette, CEO
Related Businesses
Bear Paw Cash, LLC Splash Cash Advance
Business Category

Loans Consumer Finance & Loan Companies

Alternate Business Names
Plain Green, LLC
Referral Assistance

The following Government Agency(s) or Association(s) may be able to provide you additional information:

Free Credit Reports (FTC) P.O. Box 105281, Atlanta GA 30348 Phone Number: (877) 322-8228 http://www.annualcreditreport.com

U.S. Federal Trade Commission One Bowling Green, New York NY 10004 http://www.ftc.gov

Industry Tips
Consumer Credit Counseling Tips Credit Repair/Restoration
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Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Washington, North Idaho and Montana. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB reports on known significant government actions involving business' marketplace conduct.

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