BBB Accredited Business since
Forever Green Sprinklers
Phone: (509) 796-2676 Fax: (509) 489-5678 View Additional Phone Numbers
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A BBB Accredited Business since
BBB has determined that Forever Green Sprinklers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Forever Green Sprinklers include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Department of Revenue Washington State
Department of Revenue ( Public Records Division), PO Box 47478, Olympia WA 98504-7477
Phone Number: 800-647-7706
Washington State Department of Labor & Industries
7273 Linderson Way SW , Olympia WA 98501
Phone Number: 800-647-0982
Type of Entity
Business ManagementMr. Joe Sander, Owner
Lawn & Garden Sprinkler Systems
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Types of Complaints Handled by BBB
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BBB Complaint Process
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Additional Phone Numbers
- (509) 489-1234(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating Overview
BBB Customer Reviews Star Rating represents the customers opinions of the business. The Customer Review Star Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score. Below is the Customer Review Star Rating scale.
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB Customer Review Star Ratings are not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Star Rating in addition to all other available information about the business.
Read Complaint Details
Complaint: I received a sprinkler blowout from this business and was satisfied with the service. The employee took my credit card information at the time of service as payment. A couple days later I got a call saying that my card declined the payment. I gave them the number of another credit card to use. Looking at my online bank statements I realized both cards had been charged. The first card was charged on Nov. 5, 2013. The second card was charged Nov. 8, 2013. Therefore, I paid twice--once on each card. I called them back, and explained the situation. The woman on the phone was very nice and said she would ask her bank about it and get back to me. I never heard back. I called and left a message, which was never returned. I called again and the call went straight to voicemail, and the mailbox is full so I can't leave another message.
Desired Settlement: Since I was billed twice, I would like to be refunded for one of them in the amount of $38.05.
Consumer Response: Consumer called BBB to verify that the business has resolved the issue in April with a full refund.
BBB's Final Determination: Consumer accepted resolution offered by the business.