Business ProfileforAuto Rain Contracting, LLC

I have been a customer for a few years now and when I scheduled the set up for the sprinkler system to get turned on. On 5-9-2023 the tech came out and spent **** hours and trying to get my sprinkler system up and running for the season, he had left and I thought everything would be fine until one zone kept turning on and flooding. They came back on ****- 2023 and did some more work to try to get it up and running which to no avail. The tech basically said he had no clue what was going on then on 5-20-2023 another technician came out to try to fix the problem get stuff corrected seem to be working OK but then more issues started occurring where the heads wouldnt pop up zones werent working properly, so then on 7-24-2023 another technician came out for **** hours and did a whole bunch of different things to get it up and working and corrected come to find out it was some basic things in the boxes that the first text should have caught from the beginning now I have reached out, asking to talk to a supervisor and nobody is returning my calls but yet I have invoices sitting here That is about $500 and I am not getting a call back or anything. I am very disappointed in what has happened this season for just turning a sprinkler system on and getting charged that much money. The one technician said to me that he was not properly trained and that they lost all the employees and he basically didnt know what he was doing. I should not be held responsible if you have to send 3 to 4 different technicians out because they dont know what theyre doing. I should not be held responsible for paying that. All the other years I have only paid around $100 and had no issues with getting my sprinkler system turned on. This is not acceptable when a company sends individuals out they should know the job and what needs to be done and if they dont, the company should send someone out at no charge to the customer to correct what needs to be corrected. I still have not received a phone call. Very upset.