BBB Business Review
2 of 2 images | See All Images >>
BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Kyle Gibson Rock-n-Landscapes provides a comprehensive landscape design and installation service for homeowners and commercial locations.. Our services include: landscape design consultations, computer generated landscape and irrigation design plans, engineered basalt rock retaining walls, rockeries, and accent boulders, fire boulders, fire pits, fireplaces, irrigation and sprinklers, sod and plant installation, decorative planting beds, water features to include waterfalls, ponds, fountains and streams, specialty rock and paver fabrications (e.g., drilled boulders used for water features and fire boulders) paver patios and paths, We also install custom free-formed shotcrete swimming pools and spas.
Request a Quote
A BBB Accredited Business since
BBB has determined that Kyle Gibson Rock-n-Landscapes meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Kyle Gibson Rock-n-Landscapes include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Department of Revenue Washington State
Department of Revenue ( Public Records Division), PO Box 47478, Olympia WA 98504-7477
Phone Number: 800-647-7706
Washington State Department of Labor & Industries
7273 Linderson Way SW , Olympia WA 98501
Phone Number: 800-647-0982
Washington State Department of Licensing
PO Box 9034 , Olympia WA 98507-9015
Phone Number: (360) 664-0116
Fax Number: 360-705-6699
Type of Entity
Business ManagementMr. Kyle Gibson, Owner
Landscape Contractors Landscape Designers Tree Service Weed Control Service Paving Contractors Fertilizers Landscape Maintenance Contractors - Retaining Wall Lawn & Tree Care Artificial Rock Scapes Landscape Contractors - Commercial Landscape Architects
Method(s) of PaymentCash, Check, VISA, MasterCard, Debit cards
Refund and Exchange PolicyAll work and materials will be completed as specified, according to industry standards and standard trade practices, and legal requirements, and performed in a workmanship-like manner. All sprinkler and irrigation systems are guaranteed to function properly for one (1) year from installation; however, the company is not responsible for variations or deficiencies in function caused by water volume, pressure, sediment, not having sprinklers blown-out in a timely and correct manner, and/or not cleaning emitters and sprinkler heads of debris on a regular basis. All hardscape items installed are guaranteed to be of good quality when installed and are guaranteed to function properly for one (1) year from installation. Hardscape materials include retaining walls, pavers, stone, edging, blocks, brick, fire products, water features, swimming pools, spas, and hot tubs. This warranty does not apply to any material or product installation if any of the following occurs: water discoloration or disfigurement, erosion, settlement due to water drainage or damage, lack of rain gutters, abuse, vandalism, acts of nature, adverse weather conditions, vehicular or pedestrian traffic, work done by others, or due to manufacturer defects. Work done by others includes: any changes to items installed by our company; any work done on top of or adjacent to items installed by our company (e.g., such as installation by others of: electrical, plumbing, concrete, asphalt, paint or chemical sprays, stucco, fences, decks, concrete overlayment, swimming pools and hot tubs installed by other contractors, etc.); any changes to installed items by homeowner; and/or any other work not authorized and/or contracted to do the work by our company. All workmanship and products issues (except for the above) for swimming pools and hot tubs will be resolved for (1) year free of charge. All drainage work installed by the company shall be guaranteed for the period of (1) year from the date of completion--drainage work is only guaranteed to increase the drainage control within a specific area, but not to eliminate all potential water issues. The company is not responsible for failures of and/or defects in installation, materials, products, or living material due to the owner's negligence, misuse, lack of proper care or maintenance, watering or over watering, adverse weather conditions (including wind and/or heat or freeze damage to plant or other materials), acts of God, acts of other persons or external entities not controlled by the company, or due to manufacturer defects. If failures or defects occur with living material (e.g., trees, plants, and sod) that is not due to the above during (1) year after contract completion date, the living material will be replaced free of charge one time. This warranty is not transferable to others upon change of property ownership. To obtain service under this warranty, the owner must contact the company by either email or calling the number listed on this contract. The company will inspect the owner's premises within ten (10) days of such notification at a mutually agreeable time and if it is determined that warranty service is necessary and meets the specifications in this warranty, the company will perform such service at an agreed upon time. Amount of repairs for a specific activity cannot exceed the original cost of the line item included on this contract. Repairs required in accordance with this warranty must be completed by our company or a company directly contracted by us or our company is not responsible for costs. The company is not liable for any consequential or incidental damages other than damages expressly imposed by law arising out of the failure of any part of the work done or the material used to complete the work scope contained within this contract. No informal dispute settlement mechanism exists to resolve disputes which may arise under this contract and/or warranty. Any alteration in the work scope, specifications on the work scope, or excessive change orders, will result in additional costs. To be covered by this warranty, change orders must be agreed-upon, authorized by both parties, and documented in writing. Verbal change orders will be billed separately and will not be covered by this warranty. All scheduling agreements are contingent upon availability of material and meeting legal requirements. Contractor is not responsible for additional expenses or delays due to causes beyond the contractor control (e.g., weather, timeliness of inspection approvals, change orders, permit issuance delays, back-ordered materials, availability of specific subcontractors, or other unforeseen problems).
Alternate Business NamesKyle Gibson Rock and Landscape Kyle Gibson Rock-n-Pools, LLC Landscape Builders Company
UBI#: 602 240 111; Contractor Registration No: KYLEGGR901QN; State Industrial Insurance Number (Worker’s Compensation Account Number):042, 999-01; Federal Tax ID Number: 27-3924626