BBB Business Review

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This business is not BBB accredited.

LDS Artwork

Additional Locations

Phone: (406) 646-6615 PO Box 348, Frenchtown, MT 59834 View Additional Email Addresses http://www.lds-art.com/


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for LDS Artwork include:

  • Failure to respond to 4 complaint(s) filed against business
  • Failure to have a required competency license

Factors that raised the rating for LDS Artwork include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 3
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 4

Additional Complaint Information

BBB files indicate that this business has a pattern of complaints concerning consumers paying for products, but not receiving those products. Further, BBB files indicate that consumers had tried multiple times to address these concerns with the business without success prior to filing a complaint with BBB.  BBB has tried multiple times to reach out to this business via telephone, email and U.S. mail for a response.  The company has failed to respond to any of our inquiries.

Consumers having these issues are urged to contact their state's attorney general office for assistance.

BBB has not been able to locate any active business registrations with the Montana Secretary of State.


Customer Reviews Summary Read customer reviews

2 Customer Reviews on LDS Artwork
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: January 06, 2004
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Montana Secretary of State
State Capital 2nd Floor Room 260, Helena MT 59601
Phone Number: 406-444-2034
sos@mt.gov
BBB confirmed that LDS Artwork had not obtained a necessary license from Montana Secretary of State.

Type of Entity

Sole Proprietorship

Business Management
Mr. Robert L Allen
Contact Information
Principal: Mr. Robert L Allen
Business Category

Internet Shopping Art Galleries, Dealers & Consultants

Alternate Business Names
Canvas Wrapped LDS-ART.com Montana Log Beds Montana Log Outfitters
Additional Information

We strongly urge customers that if you have not received your product within the time that was promised, and are still within your timeframe for disputing the charge to your credit card, to contact your credit card merchant ASAP to do so. If you have an unresolved issue concerning this company, file additional complaints with the Montana Attorney General's office, Consumer Protection, as well as a report with the Missoula County Sheriff's Office, Detective Pat Estill at 406-258-4938.


Customer Review Rating plus BBB Rating Summary

LDS Artwork has received 1 out of 5 stars based on 2 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Washington, North Idaho and Montana. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.