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BBB Business Review

This Business is not BBB accredited

Blue Glass Enterprises, LLC

Additional Locations

Phone: (406) 498-2764 82 E Park St, Butte, MT 59701 http://www.thebeadedcurtain.com View Additional Web Addresses

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Blue Glass Enterprises, LLC include:

  • Failure to have a required competency license.
  • 17 complaints filed against business
  • Failure to respond to 15 complaints filed against business
  • BBB does not have sufficient background information on this business

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Blue Glass Enterprises, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

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Customer Complaints Summary Read complaint details

17 complaints closed with BBB in last 3 years | 9 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 12
Guarantee/Warranty Issues 0
Problems with Product/Service 4
Total Closed Complaints 17

Additional Complaint Information

Complaints state a pattern concerning non-delivery of product once paid. Customers allege that once they order from this online company and make payment, they are not receiving their product and are unable to contact the company for resolve. Consumers also allege that they are unable to obtain a response from the company via email, snail mail, and/or telephone.

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Additional Information

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BBB file opened: May 03, 2005
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Secretary of State-Montana
Room 260 Capitol PO Box 202801, Helena MT 59620
www.sos.mt.gov
Phone Number: (406) 444-2034
On 3/2/2012 BBB confirmed that Blue Glass Enterprises, LLC had not obtained a necessary license from Secretary of State-Montana.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Robert Edwards, Administrative Contact
Contact Information
Principal: Mr. Robert Edwards, Administrative Contact
Business Category

ONLINE SHOPPING SITES DRAPERIES & CURTAINS-RETAIL/CUSTOM

Alternate Business Names
The Beaded Curtain The Beaded Curtain/Blue Glass Enterprises, LLC
Additional Information

According to BBB files, while this company lists an address in Butte, Montana as their physical address, the BBB has sent certified letters to this address which have gone unanswered. Consumers have reported that Blue Glass Enterprises also does business as The Beaded Curtain . CustomerService@thebeadedcurtain.com lists the company's address as 78 E. Park Street, Butte, Montana 59701-1712. United States. It says "The Beaded Curtain is a member of Blue Glass Enterprises, LLC. www.BlueGlassEnterprises.com. All Rights Reserved ©2000." The BBB has the following address on record for: The Beaded Curtain Shop, aka The Bamboo Curtain 1141 Catalina Dr Ste 157 Livermore, CA 94550. Consumers may also file formal complaints with their state attorney general's office as well as the FTC at www.ftc.gov. If you have paid by credit card and have not received a product for your payment, dispute the credit card charge ASAP with your card merchant.

Additional Information

If you have an unresolved issue concerning this company, please file formal complaints with your state Attorney General's Office, as well as the Federal Trade Commission at: www.ftc.gov

Licensing

The BBB has been made aware that this company's registration with the Montana Secretary of State was involuntarily dissolved on December 1, 2005, which means that this company has been conducting business via this drop box in Butte, MT without proper business registration and licensing.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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