BBB Business Review

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BBB Accredited Business since

Avenue Insurance Planners

Phone: (509) 927-9200 View Additional Phone Numbers 23403 E Mission Ave Ste 103, Liberty Lake, WA 99019 View Additional Email Addresses http://www.avenueinsuranceplanners.com


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Avenue Insurance Planners meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Avenue Insurance Planners include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Avenue Insurance Planners
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 05, 2012 Business started: 09/11/1996 in WA Business started locally: 09/11/1996
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Revenue Washington State
Department of Revenue ( Public Records Division), PO Box 47478, Olympia WA 98504-7477
http://dor.wa.gov/content/Home/Default.aspx
Phone Number: 800-647-7706

Washington State Office of the Insurance Commissioner
P O Box 40244, Olympia WA 98504
Phone Number: 1-800-562-6900

Montana Commissioner of Securities and Insurance
PO Box 4009 840 Helena Ave., Helena MT 59604
http://svc.mt.gov/csi/apps/sas/query.aspx
Phone Number: 406-444-2040

Type of Entity

Sole Proprietorship

Business Management
Mr. Brian Gruss, Principal / Agent
Contact Information
Customer Contact: Mr. Brian Gruss, Principal / Agent
Business Category

Insurance Companies Insurance - Accident & Health Insurance - Auto Insurance - Bonding Insurance - Funeral Insurance - Health Insurance - Homeowners Insurance - Life Insurance - Long Term Care Insurance - Disability Insurance Consultants Insurance Services Notaries Public Insurance - Medicare Services Insurance - Medicare Supplement

Hours of Operation
M: 8:30 AM - 5:00 PM
T: 10:00 AM - 3:30 PM
W: 8:30 AM - 5:00 PM
Th: 8:30 AM - 7:00 PM
F: 8:00 AM - 5:00 PM
S: 9:30 AM - 11:30 AM
Su: Closed
H: Closed
Please call ahead for an appointment.
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Washington, North Idaho and Montana. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.