BBB Accredited Business since
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Service & New Installation of Residential & Commercial Heating & Cooling Systems
Geothermal Ground Source Heat Pumps
Radiant Floor Heating
System Design - New Construction & Retrofit Solutions
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A BBB Accredited Business since
BBB has determined that R&R Heating & Air Conditioning meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for R&R Heating & Air Conditioning include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 4 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||6|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Washington State Department of Labor & Industries
7273 Linderson Way SW , Olympia WA 98501
Phone Number: 800-647-0982
Department of Revenue Washington State
Department of Revenue ( Public Records Division), PO Box 47478, Olympia WA 98504-7477
Phone Number: 800-647-7706
Division of Building Safety-ID
1250 Ironwood Drive, Suite 220, Coeur D'Alene ID 83814
Phone Number: (208) 769-1579
Washington Secretary of State, Corporations Divison
801 Capitol Way South, P.O. Box 40234, Olympia WA 98504-0234
Phone Number: 360-753-7115
Fax Number: 360-664-8781
Type of Entity
Business ManagementMr. Randy Hastings, Owner Mr. Matt Hair, Vice President of Service
Heating & Air Conditioning Duct & Duct Fittings Filters Air & Gas Cleaning Fireplaces Water Heaters - Dealers Air Conditioning Repair Air Conditioning Systems - Cleaning Duct Cleaning Heating Equipment & Systems Cleaning & Repair Air Purifying & Cleaning Systems & Equipment Heating Equipment Geothermal Heating & Cooling Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Energy Audits Air Balancing Air Conditioning Contractors & Systems Heat Pumps Heating Contractors Water Heaters - Repairing
Products & Services
R&R Heating & Air Conditioning sells the following brand(s): AO Smith, Carrier, Geothermal, Goodman, Heat n Glow, Mitsubishi, Rheem, Trane, WaterFurnace
R&R Heating & Air Conditioning offers the following product(s): Air Conditioners, Air Purifiers, Fireplaces, Furnaces, Geothermal Ground Source Heat Pumps, Heat Pumps, Water heaters
Hours of OperationOffice hours Monday – Friday 7:30 A.M. – 5:00 P.M.
On call service, repair & replacement 24 hours/day, 365 days/year
Method(s) of PaymentCheck, Visa, MasterCard, Discover, Terms
Refund and Exchange PolicyWe stand behind our work 100%.
Alternate Business NamesR and R Heating and Air Conditioning RnR Heating and Air Conditioning
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview