BBB Business Review
BBB Accredited Business since
Phone: (509) 244-6010 Fax: (509) 244-9720 View Additional Phone Numbers 13514 West Sunset Highway, Airway Heights, WA 99001
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This company offers heating and air conditioning systems and services.
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A BBB Accredited Business since
BBB has determined that Northwest Heating and Cooling meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Northwest Heating and Cooling include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Department of Labor and Industries WA State
901 N Monroe St Ste 100, Spokane WA 99201
Phone Number: (509) 324-2600
Department of Revenue Washington State
Department of Revenue ( Public Records Division), PO Box 47478, Olympia WA 98504-7477
Phone Number: 800-647-7706
Washington Secretary of State, Corporations Divison
801 Capitol Way South, P.O. Box 40234, Olympia WA 98504-0234
Phone Number: 360-753-7115
Fax Number: 360-664-8781
Washington State Department of Labor & Industries
7273 Linderson Way SW , Olympia WA 98501
Phone Number: 800-647-0982
Type of Entity
Business ManagementMs. Christine Day, Owner
Heating & Air Conditioning Air Conditioning Systems - Cleaning Heating Equipment & Systems Cleaning & Repair Heating Equipment Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Air Conditioning Contractors & Systems Heating Contractors
Products & Services
Northwest Heating and Cooling sells the following brand(s): Bradford White, Coleman, Comfortmaker, Heat n Glo, Honeywell, Intertherm, Modine, Reznor, Rheem, Robert Shaw, Ruud, York
Northwest Heating and Cooling offers the following product(s): Duct work (large and small projects), Electronic Air Cleaners and other Indoor Air Quality Products, Fireplaces and Stoves (wood, natural gas and propane), Gas piping to appliances, including underground lines, Heat Pumps and Air Conditioners, Humidifiers, Natural Gas, Propane and Electric Furnaces, Thermostats (Programmable and Non-Programmable), Venting (large and small projects)