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A BBB Accredited Business since
BBB has determined that Wutke, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Wutke, LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Idaho Bureau of Occupational Licensing
1109 Main Street Suite 220, Boise ID 83702
Phone Number: (208) 334-3233
Montana Secretary of State
State Capital 2nd Floor Room 260, Helena MT 59601
Phone Number: 406-444-2034
Department of Revenue Washington State
Department of Revenue ( Public Records Division), PO Box 47478, Olympia WA 98504-7477
Phone Number: 800-647-7706
Washington State Department of Labor & Industries
7273 Linderson Way SW , Olympia WA 98501
Phone Number: 800-647-0982
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. John Hayden, General Manager Mr. Eric Wutke, Owner
Fence Contractors Chain Link Fence Sales, Service & Contractors Fence - Sales, Service & Contractors Fences - Vinyl
Alternate Business NamesBakken Fence Co. Idaho Fence Mild Fence Company Washington Fence Co.
1314 S Grand Blvd Ste 2-213
Spokane, WA 99202 (509) 342-7410 Directions
2430 W Seltice Way
Post Falls, ID 83854 (208) 687-2296 Directions
3465 Us Highway 93 N
Kalispell, MT 59901 (406) 755-7650 (888) 657-7783 Directions
35277 County Road 129
PO Box 1128
Sidney, MT 59270 (406) 890-3211 (888) 386-4909 Directions
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Types of Complaints Handled by BBB
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BBB Complaint Process
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Additional Phone Numbers
- (406) 755-7650(Phone)
- (406) 890-3211(Phone)
- (888) 386-4909(Phone)
- (888) 657-7783(Phone)
- (509) 342-7410(Phone)
- (208) 687-2196 (Fax)
Additional Web Addresses
Additional Email Addresses
- - Communication/Mass Email
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: July 24, 2013 we contracted with Idaho Fence to add a 90' section of split 3 rail fencing matching a large section they installed for us in 2001, in which they did a great job and the fence has held up well. The new section was installed mid August. Due to the rustic nature of this style of fencing, we did not notice the extent of problems with the rails and posts until we began working on the landscaping under and around it. Many of the rails and posts are of a very poor grade...some poorly split, some as thin as the tenon in places, and some with extensive wood rot. We have called the company twice with our concerns, as the quality of this fence is much less than the previous fence they installed. Not only were we concerned about it, but felt management or owners would want to see the issues with the installation their employees or subs did. Although during the phone calls, were assured that someone would come and inspect the fencing and get back to us when they were in the area (Their offices are less than 4 miles from our home and not a travel distance inconvenience for them.) To date, 6 weeks later, no one has gone out to do that and no one has called us back to visit with us about our concerns.
Desired Settlement: We want an owner or manager to come inspect the installation and give us an explanation, from them, for our options after they have physically seen it. Important also: We want to have a set appointment, so we can be present when they come out.
Mr ****** spoke with *** in our office, *** said we would send someone out to look at the fence. Mr ****** told *** it was not a big deal and thought his wife was over reacting. We left it at that and never heard back. I have asked the estimator on that job to contact the ******s and schedule a time to go look at the fence. There are no specifications for split rail fence nor was any represented on the contract.