BBB Logo

Better Business Bureau ®
Start With Trust®
In Eastern Washington, North Idaho and Montana

BBB Business Review

BBB Accredited Business since

Falcon Electric

Phone: (509) 783-7043 View Additional Phone Numbers 7724 S Toro Pl, Kennewick, WA 99338 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Residential Electrical Construction and Design: Spec/Custom Homes and Additions, Remodels, Service Changes, Panel Upgrades, Lighting Projects, etc;
Commercial Electrical Construction and Design: Tenant Improvements, Restaurants, Lighting Projects and Retrofits, Office spaces, Service Change and Upgrades;
Commerical Service and Facility Maintenance

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Falcon Electric meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Falcon Electric include:

  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Falcon Electric
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: June 17, 2011 Business started: 06/30/2009 in WA Business started locally: 06/30/2009 Business incorporated: 06/08/2009 in WA

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington State Department of Licensing
PO Box 9034 , Olympia WA 98507-9015
Phone Number: (360) 664-0116
Fax Number: 360-705-6699

Department of Labor and Industries WA State
901 N Monroe St Ste 100, Spokane WA 99201
Phone Number: (509) 324-2600

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Eric Klassen, Owner
Contact Information
Principal: Mr. Eric Klassen, Owner
Business Category

Electricians Insulation Materials - Electric Electric Companies Contractor - Low Voltage Systems Electricians - Commercial Electrical Power Systems (Residential & Commercial) - Backup Systems

Products & Services

Falcon Electric sells the following brand(s): Cooper, Cutler-Hammer, GE, Hubbell, Juno, Leviton, Lithonia, Pass&Seymour, Raco, Seimens, Square D

Falcon Electric offers the following product(s): Breakers, Conduit, GFCI's, Lighting (recessed, architectural), Meter/Distribution Equipment, Outlets (receptacles), Switches, Wire

Hours of Operation
M: 7:00 AM - 6:00 PM
T: 7:00 AM - 6:00 PM
W: 7:00 AM - 6:00 PM
Th: 7:00 AM - 6:00 PM
F: 7:00 AM - 6:00 PM
S: 9:00 AM - 1:00 PM
Su: Closed
Method(s) of Payment
Credit Card- Visa, MasterCard, Discover, American Express
Refund and Exchange Policy
100% Satisfaction Guarantee: If you not 100% satisfied with the service we have provided, we will refund all of your money.  If a repair or upgrade fails in the first year due to a product or material defect, we will repair it again absolutely free. Any installation or repair failures due to technician error have lifetime free repair.
Alternate Business Names
Falcon Electric, LLC

WA State Department of Licensing:Washington State Master Business Licnese City of Richland Services Business License#602-930-562
City of Pasco:Business License#15098            
City of Kennewick:Business License#106686           
Franklin County: Business Registration#1886 Class D             
WA State Department of Labor and Industries:Electrical Contractor's License#FALCOEL911MB     
WA State Department of Commerce:Lead-Based Paint Program Renovation, Repair, & Painting Firm#R0731            

Industry Tips
Contractors - GENERAL ADVICE
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Washington, North Idaho and Montana. Businesses may engage in more than one type of business.

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


Industry Tips


What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.


What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.


Thank you for your feedback!

Help us improve by taking our survey.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.


Additional Phone Numbers


Additional Email Addresses

Find a LocationX

  Change Location
Show Only Accredited Locations