BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Evergreen Electric & HVAC

Phone: (208) 623-6331 Fax: (208) 623-5190 PO Box 88, Spirit Lake, ID 83869 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Also provides LED lighting upgrades for existing fixtures and light poles.  A multi-room music system and central vacuum is available for prewired homes, or new construction.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Evergreen Electric & HVAC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Evergreen Electric & HVAC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Evergreen Electric & HVAC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 10, 1999 Business started: 02/01/1998 in ID Business started locally: 02/01/1998 Business incorporated 03/01/2000 in ID
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Idaho Office of the Secretary of State
700 W. Jefferson 203, P.O. Box 83720, Boise ID 83720-0080
Fax Number: 208-334-2282

Idaho Bureau of Occupational Licensing
1109 Main Street Suite 220, Boise ID 83702
Phone Number: (208) 334-3233

Type of Entity


Business Management
Mr. Byron Hatley, Owner Mr. Eric Schoutens , Design Consultant
Contact Information
Principal: Mr. Byron Hatley, Owner
Business Category

Electricians Home Automation Home Theater Computers - Networks Security Systems Consultants Smoke Detectors & Alarms Contractor - Low Voltage Systems Home Electronics - Designers Air conditioning & Heating Contractors - Residential Home Electronics Electricians - Commercial Surveillance Equipment, Sales & Service Security Cameras Access Control Systems Air Conditioning Contractors & Systems

Products & Services

Evergreen Electric & HVAC sells the following brand(s): 2GIG Security, Coleman , Cutler-Hammer, DSC Security, Eaton, Goodman, Honeywell Security and Central Vacuum, Jamo Speakers, Leviton, NuVo Technologies, Prodatakey Access Control, Rheem, Seco-larm, Seimens, Silent Knight, System Sensor, Wilson Electronics, Yamaha

Method(s) of Payment
Cash, check, major credit cards, plus some special financing options.
Alternate Business Names
Evergreen Electric, Inc Evergreen Security

Idaho Electrical License #: ELE-C-21475 (issue: 8/27/1997) 
Idaho HVAC License #: 014507 (issue: 4/2/2013) 
Idaho Contractor License #: RCE-5090 (issue: 12/28/2005)
Idaho Public Works License #: 002493-A-4 (issue: 10/2/2013)
Washington License #EVERGE*006KP (issue: 5/17/2010)

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Northwest. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.