BBB Business Review

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BBB Accredited Business since

Ideal Option Addiction Medicine Program

Additional Locations

Phone: (509) 222-1275 Fax: (509) 491-3031 8514 W Gage Blvd Ste G, Kennewick, WA 99336 http://www.idealoption.net



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Description

Ideal Option provides medical treatment and counseling for all addictions.  Medical treatment includes comprehensive evaluations, counseling and treatment with a comprehensive array of medications.  Some of these medications include Suboxone, Bunavail, Zubsolv, Naltrexone, Disulfuram, Acamprosate, Gabapentin and Carbamazepine.  


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Ideal Option Addiction Medicine Program meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Ideal Option Addiction Medicine Program include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

12 Customer Reviews on Ideal Option Addiction Medicine Program
Customer Experience Total Customer Reviews
Positive Experience 11
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 12

Additional Information

BBB file opened: May 13, 2013 Business started: 03/10/2006 in WA Business started locally: 03/10/2006 Business incorporated 06/20/2012 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington State Department of Health
101 Israel Rd St, Olympia WA 98501
http://www.doh.wa.gov/
Phone Number: 800-525-0127

Washington Secretary of State, Corporations Divison
801 Capitol Way South, P.O. Box 40234, Olympia WA 98504-0234
http://www.secstate.wa.gov/corps
Phone Number: 360-753-7115
Fax Number: 360-664-8781

Type of Entity

Limited Liability Company (LLC)

Business Management
Dr. Jeffrey Allgaier, Owner Dr. Kenneth Egli, MD
Contact Information
Principal: Dr. Jeffrey Allgaier, Owner
Business Category

Drug Abuse & Addiction - Info & Treatment

Products & Services

Ideal Option Addiction Medicine Program sells the following brand(s): We prescribe Suboxone and Subutex

Method(s) of Payment
Credit cards, checks, cash, insurance
Alternate Business Names
Ideal Option Clinic Ideal Option Suboxone Program Yakima and Tri Cities
Licensing

All our physicians are fully licensed in Washington State and have also undergone additional training to become certified to prescribe Suboxone and Subutex for opioid dependence.  


Customer Review Rating plus BBB Rating Summary

Ideal Option Addiction Medicine Program has received 4.9 out of 5 stars based on 12 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Northwest. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.