BBB Business Review

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BBB Accredited Business since

JT's Parts & Accessories

Phone: (509) 888-2953 Fax: (866) 399-7532 View Additional Phone Numbers 5980 Goodwin Rd, Cashmere, WA 98815 http://www.justdifferentials.com



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Description

This company offers retail auto parts and local auto repair and service. Specializing in differential and axle parts. This company will ship products worldwide.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that JT's Parts & Accessories meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for JT's Parts & Accessories include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

2 Customer Reviews on JT's Parts & Accessories
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: April 21, 2009 Business started: 01/01/2004 in WA Business started locally: 01/01/2004 Business incorporated 11/21/2005 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Revenue Washington State
Department of Revenue ( Public Records Division), PO Box 47478, Olympia WA 98504-7477
http://dor.wa.gov/content/Home/Default.aspx
Phone Number: 800-647-7706

Washington Secretary of State, Corporations Divison
801 Capitol Way South, P.O. Box 40234, Olympia WA 98504-0234
http://www.secstate.wa.gov/corps
Phone Number: 360-753-7115
Fax Number: 360-664-8781

Type of Entity

Corporation

Business Management
Mr. Jeremy Ayers, President/Co-Owner Mr. Carl Montoya, Co-Owner
Contact Information
Principal: Mr. Jeremy Ayers, President/Co-Owner
Business Category

Differentials - Automobile Axles Auto Parts & Supplies - New Auto Repair & Service Transmissions - Automobile Auto Service - Specialty Parts Auto Services Auto Parts & Supplies - Wholesale & Manufacturers

Products & Services

JT's Parts & Accessories sells the following brand(s): AAM, ARB Air Locker, Auburn Gear, Dana-Spicer, Eaton/Detroit, King Shocks, Nitro Gear & Axle, OEM Toyota, Old Man Emu Supsension, Ox Locker, Radflo Shocks, Richmond-Powertrax, TJM USA

JT's Parts & Accessories offers the following product(s): 4WD CV axles, 4x4 Accessories, Beadlock Wheels, Chromoly Axle Shafts, Complete Axle Assemblies, Custom 3rd members, Install kits, Limited Slip Differentials, Local Installation, Locking Differentials, Offroad Shocks, Pinion Yokes, Replacement Axle Shafts, Ring & Pinions, Roof Racks, Snorkels, Spider Gears, Suspension lift kits, Wheel adapters, Winch Bumpers

Method(s) of Payment
Visa, Mastercard, American Express, Discover, Paypal, Bank Transfer, US Cash
Refund and Exchange Policy
All items are warranteed by their respective manufacturers, not by J.T.'s Parts & Accessories!  Rebuilt Items are warranteed for 3 months against defects in workmanship; not against abuse, loading, or improper lubrication.  All parts must be shipped prepaid freight to our shop for our inspection & determination.  We do not authorize, nor will we pay for outside repairs.  ANY AUTHORIZED OUTSIDE REPAIRS VOIDS THIS WARRANTY.  We will not pay for labor, loss of revenue or perishable goods, shipping cost, commercial losses, costs of telephone calls or general inconvenience.  This is our only warranty expressed or implied.  All goods must be returned within 30 days, and must be accompanied by this bill.  A restock fee of 15% will be charged on all authorized returns.  Unauthorized returns may be refused or accepted subject to a 30% restock fee.
Alternate Business Names
JT Parts & Accessories JT Parts and Accessories justdifferentials.com

Customer Review Rating plus BBB Rating Summary

JT's Parts & Accessories has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Washington, North Idaho and Montana. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.