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Eastern Washington, North Idaho and Montana

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BBB Accredited Business since

JT's Parts & Accessories

Phone: (509) 888-2953 Fax: (866) 399-7532 View Additional Phone Numbers 5980 Goodwin Rd, Cashmere, WA 98815

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This company offers retail auto parts and local auto repair and service. Specializing in differential and axle parts. This company will ship products worldwide.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that JT's Parts & Accessories meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for JT's Parts & Accessories include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 5 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

4 Customer Reviews on JT's Parts & Accessories
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 4

Additional Information

BBB file opened: April 21, 2009 Business started: 01/01/2004 in WA Business started locally: 01/01/2004 Business incorporated: 11/21/2005 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Revenue Washington State
Department of Revenue ( Public Records Division), PO Box 47478, Olympia WA 98504-7477
Phone Number: 800-647-7706

Washington Secretary of State, Corporations Divison
801 Capitol Way South, P.O. Box 40234, Olympia WA 98504-0234
Phone Number: 360-753-7115
Fax Number: 360-664-8781

Type of Entity


Business Management
Mr. Jeremy Ayers, President/Co-Owner Mr. Carl Montoya, Co-Owner
Contact Information
Principal: Mr. Jeremy Ayers, President/Co-Owner
Business Category

Differentials - Automobile Axles Auto Parts & Supplies - New Auto Repair & Service Transmissions - Automobile Auto Service - Specialty Parts Auto Services Auto Parts & Supplies - Wholesale & Manufacturers

Products & Services

JT's Parts & Accessories sells the following brand(s): AAM, ARB Air Locker, Auburn Gear, Dana-Spicer, Eaton/Detroit, King Shocks, Nitro Gear & Axle, OEM Toyota, Old Man Emu Supsension, Ox Locker, Radflo Shocks, Richmond-Powertrax, TJM USA

JT's Parts & Accessories offers the following product(s): 4WD CV axles, 4x4 Accessories, Beadlock Wheels, Chromoly Axle Shafts, Complete Axle Assemblies, Custom 3rd members, Install kits, Limited Slip Differentials, Local Installation, Locking Differentials, Offroad Shocks, Pinion Yokes, Replacement Axle Shafts, Ring & Pinions, Roof Racks, Snorkels, Spider Gears, Suspension lift kits, Wheel adapters, Winch Bumpers

Method(s) of Payment
Visa, Mastercard, American Express, Discover, Paypal, Bank Transfer, US Cash
Refund and Exchange Policy
All items are warranteed by their respective manufacturers, not by J.T.'s Parts & Accessories!  Rebuilt Items are warranteed for 3 months against defects in workmanship; not against abuse, loading, or improper lubrication.  All parts must be shipped prepaid freight to our shop for our inspection & determination.  We do not authorize, nor will we pay for outside repairs.  ANY AUTHORIZED OUTSIDE REPAIRS VOIDS THIS WARRANTY.  We will not pay for labor, loss of revenue or perishable goods, shipping cost, commercial losses, costs of telephone calls or general inconvenience.  This is our only warranty expressed or implied.  All goods must be returned within 30 days, and must be accompanied by this bill.  A restock fee of 15% will be charged on all authorized returns.  Unauthorized returns may be refused or accepted subject to a 30% restock fee.
Alternate Business Names
JT Parts & Accessories JT Parts and Accessories
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Washington, North Idaho and Montana. Businesses may engage in more than one type of business.

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Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


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