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Stellar Recovery is an Accounts Receivable Management Company (ARM) - Commonly referred to as a collections agency - with its corporate headquarters located in Jacksonville Florida.
Stellar Recovery has multiple collection centers in Kalispell and Jacksonville Florida
This business handles multiple national accounts including Comcast. As a collection agency, they are required to abide by the Fair Debt Collection Practices Act (FDCPA). The Federal Trade Commission, the federal agency in charge with regulation of these type of businesses, has consumer information about debt collection that may be viewed here: http://www.consumer.ftc.gov/articles/0149-debt-collection.
Consumers needing assistance with managing debt, may view consumer information from The Federal Literacy and Education Commission by clicking here: http://www.mymoney.gov.
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A BBB Accredited Business since
BBB has determined that Stellar Recovery, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Stellar Recovery, Inc. include:
- Length of time business has been operating
- Response to 370 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||56|
|Total Closed Complaints||370|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||37|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Montana Secretary of State
State Capital 2nd Floor Room 260, Helena MT 59601
Phone Number: 406-444-2034
Type of Entity
Business ManagementMr. John Schanck, CEO
Method(s) of PaymentAll
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview