BBB Business Review

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BBB Accredited Business since

United Floor Covering

Phone: (509) 328-6736 Fax: (509) 328-0766 1329 N Ash St, Spokane, WA 99201 http://www.unitedfloorcovering.com


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Description

United Floor Covering started as a small carpet shop and has since grown to include a wide selection of tile, hardwood, carpet, resilient flooring as well as countertop materials. Our designers specialize in the custom design and coordination of all finishes in your home, including backsplashes, countertops, showers, flooring, tub surrounds, kitchens, powder rooms, utility rooms, bars, fireplaces and outdoor spaces. Our showroom is filled with options for any budget for any project and our team has several decades of combined experience. Over the past several years, we have established relationships with several local distributors and reputable builders in the area allowing us to provide specialized design solutions and high quality installations for our clients. We work hand in hand with a group of subcontractors skilled in the installation of all the products we offer.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that United Floor Covering meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for United Floor Covering include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on United Floor Covering
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 14, 1994 Business started: 02/01/1979 in WA Business started locally: 02/01/1979 Business incorporated: 11/26/2001 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State, Corporations Divison
801 Capitol Way South, P.O. Box 40234, Olympia WA 98504-0234
http://www.secstate.wa.gov/corps
Phone Number: 360-753-7115
Fax Number: 360-664-8781

Washington State Department of Labor & Industries
7273 Linderson Way SW , Olympia WA 98501
http://www.lni.wa.gov/
Phone Number: 800-647-0982

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. John Spring, Owner Anna Koenig, Web Admin Ms. Janice Spring, Owner
Contact Information
Customer Contact: Ms. Janice Spring, Owner
Principal: Mr. John Spring, Owner
Business Category

Carpet & Rug Dealers - New Countertops Draperies & Curtains - Retail & Custom Tile - Non-Ceramic - Contractors & Dealers Venetian Blinds - Dealers Vertical Blinds Hardwood Floor Contractors Floors - Hardwood Tile - Ceramic - Contractors & Dealers

Method(s) of Payment
Checks, Visa, Mastercard, Discover, Cash
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Washington, North Idaho and Montana. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.