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BBB Accredited Business since

Carpet Barn

Phone: (509) 533-6742 Fax: (509) 533-0133 3527 E Sprague Ave, Spokane, WA 99202 View Additional Email Addresses http://www.carpetbarnspokane.com View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

carpet, linoleum, laminate, cork, marmoleum, vinyl, lvt, area rugs, carpet installation, carpet binding, runners, turf, carpet tiles, carpet cushion, bamboo, hardwood


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Carpet Barn meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Carpet Barn include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Carpet Barn
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 11, 2001 Business started: 06/01/1995 in WA Business started locally: 06/01/1995 Business under new ownership as of: 11/01/2012 Business incorporated 09/25/2012 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State, Corporations Divison
801 Capitol Way South, P.O. Box 40234, Olympia WA 98504-0234
http://www.secstate.wa.gov/corps
Phone Number: 360-753-7115
Fax Number: 360-664-8781

Washington State Department of Labor & Industries
7273 Linderson Way SW , Olympia WA 98501
http://www.lni.wa.gov/
Phone Number: 800-647-0982

Department of Revenue Washington State
Department of Revenue ( Public Records Division), PO Box 47478, Olympia WA 98504-7477
http://dor.wa.gov/content/Home/Default.aspx
Phone Number: 800-647-7706

Type of Entity

Corporation

Business Management
Mr. Dean Culp, Owner Mr. Bill Martin, Manager
Contact Information
Customer Contact: Mr. Dean Culp, Owner
Business Category

Carpet & Rug Dealers - New Carpet & Rug Pads, Linings & Accessories Tile - Non-Ceramic - Contractors & Dealers Carpet & Rug Distributors & Manufacturers Hardwood Floor Contractors Tile Sales Resilient & Vinyl Flooring Contractors - Flooring Floors - Hardwood Floors - Laminate Carpet Layers Tile - Ceramic - Contractors & Dealers

Products & Services

Carpet Barn sells the following brand(s): Anso, Beaulieu, Bliss, Couristan, Kane, Mohawk, Shaw, Smartstrand, Stainmaster, Tuftex

Carpet Barn offers the following product(s): bamboo, carpet, carpet tiles, cork, hardwood, laminate, linoleum, marmoleum, remnants, vinyl

Method(s) of Payment
visa, mastercard, discover, american express, cash, check, debit card
Alternate Business Names
Gunryn Inc.
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Washington, North Idaho and Montana. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.