BBB Business Review

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This business is not BBB accredited.

Gotcha Covered

Phone: (509) 396-7766 Fax: (866) 436-7481

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Blind, shades, shutters, cellular shades, draperies, custom work room, custom bedding, solar shades, decorative drapery hardware, Roman shades, roller shades, blind repair, wood blind custom cleaning

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Gotcha Covered include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Gotcha Covered
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 08, 2009 Business started: 11/14/2008 in WA Business started locally: 01/15/2009 Business incorporated 01/15/2009 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State, Corporations Divison
801 Capitol Way South, P.O. Box 40234, Olympia WA 98504-0234
Phone Number: 360-753-7115
Fax Number: 360-664-8781

Department of Labor and Industries WA State
901 N Monroe St Ste 100, Spokane WA 99201
Phone Number: (509) 324-2600

Type of Entity


Business Management
Mrs. Betty Corbitt, Pres./CEO
Contact Information
Principal: Mrs. Betty Corbitt, Pres./CEO
Business Category

Blinds Window Tinting & Coating - Residential Window Tinting & Coating - Commercial Window Coverings Draperies & Curtains - Retail & Custom Venetian Blinds - Dealers Venetian Blinds - Supplies & Parts Window Shades Window Shades - Equipment & Supplies

Products & Services

Gotcha Covered sells the following brand(s): Comfortex, DSC Window Fashions, Fabricut, Fashion Tech, GelPro, Graber, Hunter Douglas, InsolRoll, Iron Art by Orion, Kasmir, Kirsch, MaestroShield, Norman Window Fashions, Trend, Wesco

Gotcha Covered offers the following product(s): blinds, cellular shades, decorative drapery hardware, draperies, faux wood blinds, micro-mini blinds, mini-blinds, roller shades, Roman shades, shades, shutters, solar shades, wood blinds

Method(s) of Payment
Major credit cards accepted.
Refund and Exchange Policy
All sales re final and are covered by Gotcha Covered and vendor warranty and repair protection.
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Northwest. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.