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Eastern Washington, North Idaho and Montana

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This Business is not BBB accredited

Gotcha Covered

Phone: (509) 396-7766 Fax: (866) 436-7481   http://www.gotchacovered.com/tri-cities

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Description

Blind, shades, shutters, cellular shades, draperies, custom work room, custom bedding, solar shades, decorative drapery hardware, Roman shades, roller shades, blind repair, wood blind custom cleaning

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Gotcha Covered include:

  • Failure to respond to 1 complaint filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 3
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Gotcha Covered
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: June 08, 2009 Business started: 11/14/2008 in WA Business started locally: 01/15/2009 Business incorporated: 01/15/2009 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State, Corporations Divison
801 Capitol Way South, P.O. Box 40234, Olympia WA 98504-0234
http://www.secstate.wa.gov/corps
Phone Number: 360-753-7115
Fax Number: 360-664-8781

Department of Labor and Industries WA State
901 N Monroe St Ste 100, Spokane WA 99201
http://www.lni.wa.gov
Phone Number: (509) 324-2600

Type of Entity

Corporation

Business Management
Mrs. Betty Corbitt, Pres./CEO
Contact Information
Principal: Mrs. Betty Corbitt, Pres./CEO
Business Category

Blinds Window Tinting & Coating - Residential Window Tinting & Coating - Commercial Window Coverings Draperies & Curtains - Retail & Custom Venetian Blinds - Dealers Venetian Blinds - Supplies & Parts Window Shades Window Shades - Equipment & Supplies

Products & Services

Gotcha Covered sells the following brand(s): Comfortex, DSC Window Fashions, Fabricut, Fashion Tech, GelPro, Graber, Hunter Douglas, InsolRoll, Iron Art by Orion, Kasmir, Kirsch, MaestroShield, Norman Window Fashions, Trend, Wesco

Gotcha Covered offers the following product(s): blinds, cellular shades, decorative drapery hardware, draperies, faux wood blinds, micro-mini blinds, mini-blinds, roller shades, Roman shades, shades, shutters, solar shades, wood blinds

Method(s) of Payment
Major credit cards accepted.
Refund and Exchange Policy
All sales re final and are covered by Gotcha Covered and vendor warranty and repair protection.
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Washington, North Idaho and Montana. Businesses may engage in more than one type of business.
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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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Professional AffiliationsX
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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As a matter of policy, BBB does not endorse any product, service or business.

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