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Phone: (208) 765-0284 PO Box 1059, Coeur D Alene, ID 83816 View Additional Email Addresses
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This company is a Community Bank.
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This business is not BBB accredited.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Mountain West Bank of ID and WA include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Department of Revenue Washington State
Department of Revenue ( Public Records Division), PO Box 47478, Olympia WA 98504-7477
Phone Number: 800-647-7706
Montana Secretary of State
State Capital 2nd Floor Room 260, Helena MT 59601
Phone Number: 406-444-2034
Type of Entity
Business ManagementCarol Dorris, Executive Assistant Mr. Russ Porter, President CEO Mr. Rod Colwell, President
Banks Mortgage Lender
Products & Services
Mountain West Bank of ID and WA offers the following product(s): Full service bank
Alternate Business NamesMountain West Bank, division of Glacier Bank
NEWS RELEASE FOR RELEASE: March 3, 2009 A recent rash of scam e-mails and text messages has hit close to home, Attorney General Steve Bullock said on Tuesday. Like many Montanans, Bullock recently received an e-mail telling him that unless he sent account information to the sender "access to sensitive account features will be limited." While the e-mail appeared to be coming from Montana-based Mountain West Bank, it's part of a "phishing" scam that tries to get personal information from unsuspecting consumers. The e-mail messages also directed recipients to visit a website that looked nearly identical to Mountain West's homepage. The use of mock websites, even those of local companies and lending institutions, has become common practice in these "phishing" scams. Bullock stressed that while the recent rash involves Mountain West, the con artists sending these out are continually changing who they e-mail and the companies, agencies and charities they impersonate. "In these uncertain economic times, it's more important than ever to protect personal information from those who try to steal our identities or run up bills in our names," Bullock said. "Legitimate businesses don't ask for this sensitive information over e-mail or through text messages. Folks receiving these messages should be suspicious and should contact their financial institution." These e-mail or text messaging scams, known as "phishing," try to lure personal information-like credit card numbers, bank account information, Social Security numbers, passwords or other sensitive information-from unsuspecting victims. Often these messages appear to come from legitimate companies and agencies with whom consumers regularly conduct business and contain links to websites that look remarkably like a legitimate organization's site. The messages also may threaten a consequence like closing an account or terminating service unless consumers immediately update their billing information. Bullock warned that consumers should always be cautious of any unsolicited communication requesting personal information, as those who try to steal personal, sensitive information are always adapting their tricks. * Do not reply to an e-mail or pop-up message that asks for personal information and don't click on the link in the message. Legitimate businesses don't ask for these types of information via e-mail. Contact the company directly using a telephone number or a website address you know to be legitimate. * Be suspicious of warnings that accounts will be shut down with little or no notice if you don't reconfirm your billing information. Don't be pressured into responding before you can contact the legitimate organization. * Look at the "address bar" at the top of the browser, not just the graphics and logos on the web page. Fake sites often use a different domain name from the legitimate business site they are copying. * Avoid sending personal and financial information via e-mail whenever possible. For more information about the Department of Justice, Office of Consumer Protection visit www.doj.mt.gov/consumer/
Idaho, Washington and Utah