BBB Accredited Business sinceAdditional Locations
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Inland Northwest Bank is a full service banking facility with eleven local banking locations.
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A BBB Accredited Business since
BBB has determined that INB meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for INB include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Department of Revenue Washington State
Department of Revenue ( Public Records Division), PO Box 47478, Olympia WA 98504-7477
Phone Number: 800-647-7706
Washington Secretary of State, Corporations Divison
801 Capitol Way South, P.O. Box 40234, Olympia WA 98504-0234
Phone Number: 360-753-7115
Fax Number: 360-664-8781
Type of Entity
Business ManagementMs. Cindy Bocook, VP/Deposit Operations Manager Mr. Russell A. Lee Mr. Randall L. Fewel, President & CEO Ms. Elizabeth Herndon, SVP/Chief Retail Banking Officer Ms. Leilani McKernan, VP/Controller Ms. Holly Poquette, SVP/Chief Financial Officer
Banks Mortgage Brokers
Hours of OperationMain Branch Lobby: Monday - Friday 9:00 AM to 5:00 PM
Drive-Thru: Monday - Friday 9:00 AM to 6:00 PM
Alternate Business NamesINB Mortgage Inland Northwest Bank
Inland Northwest Bank offers a great Reward Checking and Savings account (earns monthly interest). We currently offer a new Platinum Visa card for both Business and Personal use with a 9.99% fixed rate with no annual fee. The Visa card earns rewards and has a flat $10.00 for balance transfers.
Industry TipsFinancial Tip: Check Status of Health of Bank or Credit Union
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview