BBB Business Review

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BBB Accredited Business since

Alert Muffler and Automotive, Inc.

Phone: (208) 667-8065 Fax: (208) 667-5488 411 N 4th St, Coeur D Alene, ID 83814

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Automotive repair, electronic repair, fuel supply, drivetrain repair, clutch, brake, steering, suspension,

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Alert Muffler and Automotive, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Alert Muffler and Automotive, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Alert Muffler and Automotive, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: May 27, 2003 Business started: 09/01/1980 in ID Business started locally: 09/01/1980 Business incorporated 09/27/1990 in ID
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Idaho Secretary of State
700 West Jefferson Room E205, Boise ID 83720
Phone Number: 208-334-2300

Type of Entity


Business Management
Mr. Joe Parker, President
Contact Information
Principal: Mr. Joe Parker, President
Business Category

Auto Repair & Service Auto Repairing - Foreign Auto Smog Inspection Brake Service Lubricating Service - Automotive Radiators - Automotive Transmissions - Automobile Transmissions - Truck, Tractor Auto Services Auto Repair & Service - Diesel Auto Air Conditioning Auto Diagnostic Service Auto Electric Service

Products & Services

Alert Muffler and Automotive, Inc. sells the following brand(s): A/C Delco, Most Major Brands, Motorcraft

Alert Muffler and Automotive, Inc. offers the following product(s): Automotive repair parts

Method(s) of Payment
cash, check, visa, mastercard, discover, amex, debit.
Alternate Business Names
Alert Automotive Inc

Customer Review Rating plus BBB Rating Summary

Alert Muffler and Automotive, Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Washington, North Idaho and Montana. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.