BBB Business Review

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BBB Accredited Business since

Frank's Diesel & Automotive

Phone: (406) 850-5559 View Additional Phone Numbers 1175 Maggie Ln, Billings, MT 59101 http://franksdieselautomotive.com/


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Frank's Diesel & Automotive meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Frank's Diesel & Automotive include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Frank's Diesel & Automotive
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 14, 2014 Business started: 07/16/2012 in MT Business started locally: 07/16/2012
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Montana Secretary of State, Business Services Bureau
P.O. Box 202801, Helena MT 59620-2801
http://www.state.mt.us/sos/index.htm
Fax Number: 406-475-3662

Type of Entity

Sole Proprietorship

Business Management
Mr. Frank Middleton, Owner
Contact Information
Principal: Mr. Frank Middleton, Owner
Business Category

Auto Repair & Service - Diesel Auto Parts & Supplies - Used Auto Parts & Supplies - Rebuilt Auto Services - Oil & Lube Auto Repair - Suspension Auto Repair - Shocks Auto Repair - Tune-Up Auto Repair - Steering & Suspension Auto Repair - Power Steering Auto Repair - Maintenance Auto Bumpers, Guards & Grilles Auto Parts & Supplies - New Auto Body Repair & Painting Auto Customizing Auto Detailing Auto Machine Shops Auto Repair & Service Auto Service - Specialty Parts Auto Services Auto Perform, Race & Sport Equipment Auto Repair & Service - Equipment & Supplies Auto Accessories

Hours of Operation
M: 9:30 AM - 6:30 AM
T: 9:30 AM - 6:30 AM
W: 9:30 AM - 6:30 AM
Th: 9:30 AM - 6:30 AM
F: 9:30 AM - 6:30 AM
S: Closed
Su: Closed
H: Closed
saturdays by appointment
Alternate Business Names
Frank's Automotive
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Washington, North Idaho and Montana. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.