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Find a Location

Wendle Motors, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Wendle Motors, Inc.

      9000 N Division St Spokane, WA 99218-1112

      BBB Accredited Business
    • Wendle Motors, Inc.

      PO Box 18898 Spokane, WA 99228-0898

      BBB Accredited Business

    Business ProfileforWendle Motors, Inc.

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    8 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/1/1956

    Years in Business: 81

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Wendle Motors offers new and used vehicles for sale. We service all makes and models and have a parts department on the premises.

    Products & Services

    New Car Dealers, Cars, Trucks, SUVs, Commercial vans, Commercial trucks

    Business Details

    This is a multi-location business.

    Find a Location

    Wendle Motors, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Wendle Motors, Inc.

        9000 N Division St Spokane, WA 99218-1112

        BBB Accredited Business
      • Wendle Motors, Inc.

        PO Box 18898 Spokane, WA 99228-0898

        BBB Accredited Business
      Location of This Business
      9000 N Division St, Spokane, WA 99218-1112
      BBB File Opened:
      1/1/1956
      Years in Business:
      81
      Business Started:
      3/1/1943
      Business Started Locally:
      3/1/1943
      Business Incorporated:
      3/27/1947
      Accredited Since:
      1/1/1956
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Wendle Nissan Sales
      • Wendle Ford Sales, Inc.
      • Wendle Ford Nissan
      Related Businesses
      Hours of Operation

      Primary

      M:
      8:00 AM - 8:00 PM
      T:
      8:00 AM - 8:00 PM
      W:
      8:00 AM - 8:00 PM
      Th:
      8:00 AM - 8:00 PM
      F:
      8:00 AM - 8:00 PM
      Sa:
      8:00 AM - 7:00 PM
      Su:
      10:00 AM - 6:00 PM
      Business Management
      • Mr. Jerry Riddle, Parts and Service Director
      • Mr. Andy Keys, General Sales Manager
      Contact Information

      Principal

      • Mr. Andy Keys, General Sales Manager
      Additional Contact Information

      Fax Numbers

      • (509) 468-4056
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      12 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/01/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      I scheduled a ******* mile maintenance service and a fuel injector cleaning service over the phone. I was quoted $555 approximately. This matched the pricing on the website with the maintenance package costing $304.80. When I dropped my car off I was quoted individual prices for each service included in the maintenance package. With some services costing $1,100. Due to the price difference I opted to have only a few services completed. Unfortunately I did not have time then to dispute the pricing. When I returned to pick up my car I asked to speak with the manager. Ultimately he said that a third-party service operated the website and posted the prices which caused the discrepancy and refused to honor the quoted and displayed price instead offering me a discount on the services I had opted of, not including the ones that had been completed. I do not understand why they are unwilling to honor the price listed and quoted to me by their employee. I would like the complete maintenance package for that price, $304.80.
      Read More

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sarah K

      1 star

      07/11/2023

      If i could leave a zero, i would. Horrible service from Wendle ***** He my 2016 Fusion in on June 30th for the brake line recall. Quoted 1.5-2hrs so I waited in the lobby during the time it was serviced. Took FOUR HOURS for it to be finished, had to keep checking in with them after the 2hr ***** An advisor told me an oil spot had started noticed by the tech (they didnt note this in the paperwork). Checked under my hood today (1.5 weeks from service date) and my brake fluid reservoir cap is missing. Hmmmm. Called Wendle. Transfered to Manager. Went to voicemail.

      Wendle Motors, Inc. Response

      07/19/2023

      Dear *****, thank you for bringing your concerns to our attention. We apologize for the negative experience you had with our service department. It is certainly not the level of service we strive to provide to our customers. We understand that the extended wait time, lack of communication, and the issues with your vehicle have been frustrating for you. We take these matters seriously and would like to address them promptly. However, we are having a hard time locating your information in our system. We kindly request that you reach out to our service manager, ***************, at **************. He will be able to assist you further, gather more details about your visit, and address your specific concerns. Thank you for your patience, and we look forward to hearing from you soon.

      Local BBB

      BBB Great West + Pacific

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