BBB Business Review
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BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Gus Johnson Ford meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Gus Johnson Ford include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 5 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Department of Revenue Washington State
Department of Revenue ( Public Records Division), PO Box 47478, Olympia WA 98504-7477
Phone Number: 800-647-7706
Washington Secretary of State, Corporations Divison
801 Capitol Way South, P.O. Box 40234, Olympia WA 98504-0234
Phone Number: 360-753-7115
Fax Number: 360-664-8781
Type of Entity
Business ManagementMr. Gus Johnson, President Mr. Dan Shaffer, Service Manager Ms. Shannon Woolf, Business Manager- Handles Complaints After Mr. Johnson Sees Them
Auto Dealers - New Cars Auto Dealers - Used Cars Auto Parts & Supplies - New Auto Body Repair & Painting Auto Repair & Service Auto Repair - Mobile Automobile Dealers - Imported Cars Auto Parts & Supplies - Used Auto Services - Oil & Lube All-Terrain Vehicles - ATVs
Hours of Operation
|Sales/ Finance Hours: summer hours open until 8:00pm • Monday - Friday: 8:30 am - 7:00pm • Saturday: 8:30 am - 6:00 pm • Sunday: 11:00 am - 5:00 pm Parts Hours: • Monday - Friday: 8:00 am - 5:30 pm • Saturday & Sunday: Closed Service Hours: • Monday - Friday: 7:00 am - 6:00 pm • Saturday & Sunday: Closed|