BBB Business Review

BBB Accredited Business since

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Description

Automobile dealership selling new Dodge, Ram, Chrysler and Jeep vehicles and all makes and models of used vehicles.  Service Department and Body Shop service and repair all makes and models.  Parts and Accessory Departments sell Mopar and after market parts, accessories and apparel.  Economy used vehicles are sold at our lot across the street - Easy Auto Credit

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Dishman Dodge Chrysler meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Dishman Dodge Chrysler include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 11 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

11 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 10
Total Closed Complaints 11

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Dishman Dodge Chrysler
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

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BBB file opened: January 01, 1965 Business started: 11/01/1962 in WA Business started locally: 11/01/1962 Business incorporated: 12/31/1975 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State, Corporations Divison
801 Capitol Way South, P.O. Box 40234, Olympia WA 98504-0234
http://www.secstate.wa.gov/corps
Phone Number: 360-753-7115
Fax Number: 360-664-8781

Department of Revenue Washington State
Department of Revenue ( Public Records Division), PO Box 47478, Olympia WA 98504-7477
http://dor.wa.gov/content/Home/Default.aspx
Phone Number: 800-647-7706

Type of Entity

Corporation

Business Management
Ms. Marlene Hollenback, President Mr. Mark D Waltermire Sr., Vice President/Treasurer Mr. Shane Stuhlmiller, Customer Service Manager
Contact Information
Principal: Ms. Marlene Hollenback, President
Customer Contact: Mr. Shane Stuhlmiller, Customer Service Manager
Principal: Mr. Mark D Waltermire Sr., Vice President/Treasurer
Business Category

Auto Dealers - New Cars Auto Dealers - Used Cars Auto Parts & Supplies - New Auto Body Repair & Painting Auto Renting & Leasing Auto Accessories Automobile Dealers - Imported Cars Auto Parts & Supplies - Used Auto Services - Oil & Lube All-Terrain Vehicles - ATVs

Products & Services

Dishman Dodge Chrysler sells the following brand(s): Chrysler-new, Dodge-new, Jeep-new, Ram-new

Dishman Dodge Chrysler offers the following product(s): All makes and models of used vehicles, Mopar and aftermarket parts, accessories and apparel

Alternate Business Names
Dishman Dodge Chrysler Auto Dishman Dodge Ram Chrysler Jeep Easy Auto Credit M and G Investments
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Washington, North Idaho and Montana. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

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